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143 posts

Master Geek
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Topic # 239543 23-Jul-2018 07:52
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I wondered if anyone else has this issue: the 2degrees Mobile login page doesn't display anything for me in Safari, on MacOS or iOS. It works fine in Chrome on my Mac. It's a fairly recent change but I'm not sure exactly when, certainly in the last few weeks rather than months.


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Webhead
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  Reply # 2060774 23-Jul-2018 08:07
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I get an error message on the 2degrees dashboard when logging in with Safari. Looks like a problem on 2degrees system.





Stu

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  Reply # 2060779 23-Jul-2018 08:24
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I've logged in fine with desktop Safari. Don't have any Apple mobile devices to try that, sorry.





Keep calm, and carry on posting.

 

 

 

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  Reply # 2060791 23-Jul-2018 08:52
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Just checked on my iMac and it worked ok. 

 

Have you cleared your cache/browsing history? 

 

Can you PM us examples of what you're seeing please, including your number, email address, PIN and version of Safari please?

 

Thanks

 

^POB




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Master Geek
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  Reply # 2061918 24-Jul-2018 20:06
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Apols for the slow reply. Here's what Safari shows when I click Login, then "Mobile / Log in". PM as requested with the other details

 

 

 

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Stu

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  Reply # 2061950 24-Jul-2018 21:06
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Still working fine for me. Could it be an extension? What version of Safari? Mine states "Version 11.1.2 (13605.3.8)"





Keep calm, and carry on posting.

 

 

 

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  Reply # 2062020 25-Jul-2018 08:22
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It worked fine for me too when I tried it last night.




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Master Geek
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  Reply # 2062389 25-Jul-2018 16:12
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Turns out the problem is 1Blocker. I've reported the problem to the 1Blocker support team. I'd be curious to know what it is about the page that offends 1Blocker though…

 

 


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  Reply # 2062505 25-Jul-2018 18:32
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lyndondrake:

 

Turns out the problem is 1Blocker. I've reported the problem to the 1Blocker support team. I'd be curious to know what it is about the page that offends 1Blocker though…

 

I noticed the same issue with uBlock Origin where certain websites will fail to load or work properly so these days I pretty much whitelist sites that I trust and block everything else.





Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone Xs Max 256GB 'Space Grey'
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key, Apple TV 4K 64GB
Services: iCloud, YouTube Premium, Wordpress, Skinny

 


Webhead
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  Reply # 2062724 26-Jul-2018 04:39
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I am getting this error message

 

Click to see full size

 

MacOS High Sierra (10.13.6). Safari 11.1.2. No ad blocking (or similar) extentions.





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  Reply # 2062762 26-Jul-2018 08:53
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jarledb:

 

I am getting this error message

 

Click to see full size

 

MacOS High Sierra (10.13.6). Safari 11.1.2. No ad blocking (or similar) extentions.

 

 

Hi, what were you trying to do when you got that pop-up? 

 

Please feel free to PM us if it's account related. 

 

Cheers

 

^POB


Webhead
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  Reply # 2062834 26-Jul-2018 10:50
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2degreesCare:

 

Hi, what were you trying to do when you got that pop-up? 

 

Please feel free to PM us if it's account related. 

 

Cheers

 

^POB

 

 

Just using the login link to mobile from my Mac using Safari.

 

BTW: I emptied out the cache on the browser as well, no difference.

 

Can login with Chrome and Firefox, but does not work with Safari. 





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