Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


266 posts

Ultimate Geek
+1 received by user: 121

Trusted

Topic # 239756 2-Aug-2018 16:39
Send private message quote this post

I have a Sony X3 handest with 2 Degrees prepay. I have registered for Data Clock.

It would appear that whenever I roam, I lose the data connection. I get a notification saying that data clock is unavailable when roaming, which is fine as the times I've noticed this I haven't had data clock active.

I have checked the phone settings, data while roaming is enabled. There is data that can be used loaded against my account.

By roaming, I'm talking about within NZ, driving SH1, in places where 2D don't have adequate coverage.

Is this normal, a fault with my handset, or something else?

Thanks.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
38 posts

Geek
+1 received by user: 4


  Reply # 2067061 2-Aug-2018 19:02
One person supports this post
Send private message quote this post

Probably missing the APN. Go into settings and ensure APN 'internet' or '2degrees Internet' is selected (path will be along the lines of Settings > Wireless & Networks > Mobile Network > Access Point Names)

If you go into APN settings and there aren't any in there you'll need to set one up -

Name: 2degrees Internet
APN: internet
Authentication Type: None
APN type: default,supl

Save > Activate

3373 posts

Uber Geek
+1 received by user: 1874

Trusted
Lifetime subscriber

  Reply # 2067062 2-Aug-2018 19:09
Send private message quote this post

Title should read ' No data while national roaming Prepay '

 

SH1 is quite long can you provide example locations? National roaming is very limited now and 2D customers can't roam onto Vodafone sites just in low / no coverage locations many locations outside of main centres are now locked out for national roaming

 

But as above check the APN is set ' internet '

 

John





Ex JohnR VodafoneNZ 17 years 4 days



266 posts

Ultimate Geek
+1 received by user: 121

Trusted

  Reply # 2067063 2-Aug-2018 19:12
Send private message quote this post

Thanks for taking the time to reply. Unfortunately, everything is set exactly as you've described above and still no data when roaming.

3373 posts

Uber Geek
+1 received by user: 1874

Trusted
Lifetime subscriber

  Reply # 2067065 2-Aug-2018 19:12
Send private message quote this post

Ge0rge: Thanks for taking the time to reply. Unfortunately, everything is set exactly as you've described above and still no data when roaming.

 

Can you do voice calls / SMS OK?

 

John





Ex JohnR VodafoneNZ 17 years 4 days



266 posts

Ultimate Geek
+1 received by user: 121

Trusted

  Reply # 2067066 2-Aug-2018 19:15
Send private message quote this post

@Linux,

SH1 between Bulls and Waiouru. Also the Vinegar Hill road between SH1 and Fielding (thats just this week, but to be honest, any national roaming and my data drops out).



266 posts

Ultimate Geek
+1 received by user: 121

Trusted

  Reply # 2067067 2-Aug-2018 19:16
Send private message quote this post

SMS works fine, I haven't tried voice that I can remember.

38 posts

Geek
+1 received by user: 4


  Reply # 2067069 2-Aug-2018 19:21
Send private message quote this post

What data pack do you have?

Only ask as data clock stops the ability to use casual data and if it's a mobile broadband pack (rather than national data or combo) you can only use that on-net.



266 posts

Ultimate Geek
+1 received by user: 121

Trusted

  Reply # 2067071 2-Aug-2018 19:25
Send private message quote this post

Data is from the $19 Carry-Over Combo

3373 posts

Uber Geek
+1 received by user: 1874

Trusted
Lifetime subscriber

  Reply # 2067072 2-Aug-2018 19:26
Send private message quote this post

Ge0rge: Data is from the $19 Carry-Over Combo

 

Not that then!

 

How many APN's do you have in total in the APN list on the handset?

 

John





Ex JohnR VodafoneNZ 17 years 4 days

38 posts

Geek
+1 received by user: 4


  Reply # 2067073 2-Aug-2018 19:26
Send private message quote this post

Ok cool, yup that should work fine.



266 posts

Ultimate Geek
+1 received by user: 121

Trusted

  Reply # 2067074 2-Aug-2018 19:28
Send private message quote this post

Linux:

Ge0rge: Data is from the $19 Carry-Over Combo


Not that then!


How many APN's do you have in total in the APN list on the handset?


John



Just two - 2 Degrees internet and MMS.

3373 posts

Uber Geek
+1 received by user: 1874

Trusted
Lifetime subscriber

  Reply # 2067077 2-Aug-2018 19:34
Send private message quote this post

Ge0rge:
Linux:

 

Ge0rge: Data is from the $19 Carry-Over Combo

 

 

 

Not that then!

 

 

 

How many APN's do you have in total in the APN list on the handset?

 

John

 



Just two - 2 Degrees internet and MMS.

 

If you edit the 2Degrees internet APN the actual APN is ' internet ' ? no spaces

 

John





Ex JohnR VodafoneNZ 17 years 4 days



266 posts

Ultimate Geek
+1 received by user: 121

Trusted

  Reply # 2067078 2-Aug-2018 19:38
Send private message quote this post


Sorry, to be more clear, the name is 2D Internet, but the Apn type is just 'internet'


3373 posts

Uber Geek
+1 received by user: 1874

Trusted
Lifetime subscriber

  Reply # 2067080 2-Aug-2018 19:41
Send private message quote this post

That looks correct to me

 

John





Ex JohnR VodafoneNZ 17 years 4 days

2910 posts

Uber Geek
+1 received by user: 1099

Subscriber

  Reply # 2067088 2-Aug-2018 19:56
Send private message quote this post

Does your phone support 3G 900mhz? As you can't roam onto Vodafone 4G.

Does data still work if you disable 4G?





 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03


The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.