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255 posts

Ultimate Geek
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2degrees

Topic # 242114 11-Oct-2018 13:29
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Hi All,

 

Earlier this week Google made a change to improve spam protection for their customers by enforcing Sender Policy Framework (SPF) for email - https://en.wikipedia.org/wiki/Sender_Policy_Framework. If you have a domain name and send an email to a ?@gmail.com email address via a smarthost, you need to ensure you have added a TXT record to your DNS records, otherwise your email will be bounced - e.g.:

 

If you are a 2degrees customer and sending via smtp.snap.net.nz, you may need this.

 

F

 

For more information from Google on bouncing email, please refer here - https://support.google.com/mail/answer/81126#authentication for more\n5.7.1 information. w3-v6si26325465plb.355 – gsmtp.

 

Nick.


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189 posts

Master Geek
+1 received by user: 91


  Reply # 2106240 11-Oct-2018 13:54
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Are you updating the old Snap controlled domains with this record? I have spoken to a couple of people today who still use @minidata.co.nz for their email domain and they can't send to Gmail or G-Suite hosted mail addresses.




255 posts

Ultimate Geek
+1 received by user: 207

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2degrees

  Reply # 2106258 11-Oct-2018 14:20
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Hiya,

 

Yep, was updated today with all other domains that we own. If you're still experiencing issues le me know.

 

Nick.


422 posts

Ultimate Geek
+1 received by user: 176

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  Reply # 2106262 11-Oct-2018 14:25
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Once again - Nick to the "proactive" rescue :-)


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