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  Reply # 2172975 4-Feb-2019 18:15
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No issues noticed with v6 here in Wanganui, on a PfSense router.


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  Reply # 2178585 14-Feb-2019 21:26
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Hi All,

 

Just a quick update - Over the last week we have been continuing to troubleshoot this one, we are working with Juniper TAC - More to share when information becomes available (we haven't forgotten) :-)

 

Nick.


 
 
 
 




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  Reply # 2178607 14-Feb-2019 23:57
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freitasm: Thanks. This happened again today around 2pm.

 

-----
Fri Feb 8 02:00:11 UTC 2019: IPv6 dropped. Running resetv6.sh on router
-----
Thu Feb 14 01:10:11 UTC 2019: IPv6 dropped. Running resetv6.sh on router
-----

 

Yep pretty-much spot on 2pm NZST (had the timezone not set on the VM I'm using for this). My script runs every 5mins.







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  Reply # 2178651 15-Feb-2019 08:22
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Yes I was working from home when I noticed it. Of course I do not know all the times it happens when I am away but good Mr Murfy got the logs.




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  Reply # 2182160 18-Feb-2019 18:38
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Update

Hiya All,

A bunch more logs supplied to our hardware vendor, they are working through them.

Nick.

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  Reply # 2183911 19-Feb-2019 19:51
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Just lost IPv6 access on my unifi setup.  Was working fine this morning before I left for work but has stopped now; no machine in the house has an address and ipv6.google.com has stopped working too.


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  Reply # 2186845 25-Feb-2019 12:46
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Update - 25/02.

 

Hi All,

 

We have replicated the issue on the testbed and managed to get some very detailed/good quality captures/outputs from both testbed and Mauricio's live Fritz device (with his permission of course). From this we can see the issue has a chance to present itself every 12 hours based on when the subscriber first obtained their addressing from us. This has given JTAC (Juniper Support) a good grasp on the symptoms of the issue and gives us the best times for us to begin detailed captures across our test devices.

With this information JTAC are building a lab internally to attempt to reproduce the issue, we are continuing to provide feedback/outputs pro-actively and as requested.

 

Nick.


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  Reply # 2186912 25-Feb-2019 13:30
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@NickMack Excellent work! Let me know also if you want any logs from me.





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  Reply # 2189702 1-Mar-2019 22:20
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ripdog:

 

No issues noticed with v6 here in Wanganui, on a PfSense router.

 

 

 

 

My IPv6 went down too.

 

DHCPv6 Prefix Delegation size still 56?


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  Reply # 2189708 1-Mar-2019 22:57
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D1NZ:

 

My IPv6 went down too.

 

DHCPv6 Prefix Delegation size still 56?

 

Yes - there is a write up here: https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=240157

 

Also here's the logs from the last week @NickMack:

 

-----
Fri Feb 22 05:05:11 NZDT 2019: IPv6 dropped. Running resetv6.sh on router
-----
Sat Feb 23 18:00:12 NZDT 2019: IPv6 dropped. Running resetv6.sh on router
-----
Mon Feb 25 23:10:41 NZDT 2019: IPv6 dropped. Running resetv6.sh on router
-----
Thu Feb 28 07:05:41 NZDT 2019: IPv6 dropped. Running resetv6.sh on router
----





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  Reply # 2190771 4-Mar-2019 15:12
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It used to be rock solid but now getting disconnects every other hour. Fritzbox 7490 with ONT with the OR code on it. South Auckland. Usually when this happened I used to to power cycle my ONT and it would be rock solid but now it seems it's an issue on the network itself.


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  Reply # 2190774 4-Mar-2019 15:15
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gobtob:

 

 

It used to be rock solid but now getting disconnects every other hour. Fritzbox 7490 with ONT with the OR code on it. South Auckland. Usually when this happened I used to to power cycle my ONT and it would be rock solid but now it seems it's an issue on the network itself.

 

 

Hi All,

 

We have a heap more trace options on at the moment, and we are continuing to work with JTAC on this - Tt's become the needle in the haystack unfortunately.

 

 

 

Nick.


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  Reply # 2197163 13-Mar-2019 11:28
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Update 13/03/19

 

Hi All,

 

Good news - We have found the needle in they haystack, we can reproduce this consistently in the lab. We are supplying this information to JTAC for them to investigate and advise a way forward.

 

Nick.


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