Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2101 posts

Uber Geek
+1 received by user: 33


Topic # 245618 13-Feb-2019 15:41
Send private message quote this post

Hi All

 

Just recently switched to 2Degrees Fibre Max from Spark Fibre Max.

 

I was told that a text would be sent to confirm my live connection date.

 

No text was received, however getting home after work noticed a browser message on my phone saying something along the lines of "plug in your 2degrees modem".

 

Modem plugged in as per the instructions: ONT into Lan 1.

 

Updated the SSID names for 2.4G and 5G and connected to the 5G.

 

Immediately did several speed tests via speedtest app. Over wifi to my mobile phone,  this is an average of 92 Mb/s down and 350-400 up.

 

Now i know its always best to check connection speeds via Ethernet however on Spark on wifi, my average download was a consistent ~ 250 mb/s down and up.

 

Checking the pinned post about trouble shooting issues, it seems that my profile isn't quite correct. I also saw a mention of a user getting better connection speeds when connecting the ONT to Lan 2.

 

I'll call 2Degrees after work tonight to check the profile and will also try Lan2 for the ONT.

 

Cheers

 

Steve

 

 

 

 

 

 

 

 

 

 





- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
- Samsung Galaxy S2 on XT- Runs ICS 4.0.3 Resurrection Remix 9.2
- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?

Create new topic
defiant
836 posts

Ultimate Geek
+1 received by user: 437

Lifetime subscriber

  Reply # 2177739 13-Feb-2019 16:06
Send private message quote this post

Lan2 on the ONT won't be live, so don't waste your time with that, and afaik doesn't support gbit fibre speeds anyway.

 

 

 

Test over ethernet and come back to us with your speedtest results, you can't compare wifi results between the huawei and fritzbox (assuming that's what you're using) because they'll be using different wifi chipsets etc


4386 posts

Uber Geek
+1 received by user: 2507

Trusted
Lifetime subscriber

  Reply # 2177740 13-Feb-2019 16:08
Send private message quote this post

If you just changed over today give it 24 hours test again

 

John


 
 
 
 


Mr Snotty
8516 posts

Uber Geek
+1 received by user: 4417

Moderator
Trusted
Lifetime subscriber

  Reply # 2177746 13-Feb-2019 16:16
Send private message quote this post

It takes a little while (a few hours) to complete automated provisioning. Several posts on here in the past with the same thing.

 

Patience :)





Webhead
2222 posts

Uber Geek
+1 received by user: 768

Moderator
Trusted
Lifetime subscriber

  Reply # 2177750 13-Feb-2019 16:22
Send private message quote this post

Like dfnt said, test over ethernet. 

 

 

 

PS: Now that you are on Gigabit internet, you will find that its your equipment and not your connection that is the limiting factor.





42 posts

Geek
+1 received by user: 14


  Reply # 2178003 13-Feb-2019 23:20
Send private message quote this post

I had a similar issue when I moved from VDSL to fibre, then requested an upgrade to the consumer max plan. Issue for myself ended up being the profile I was on, I managed max upload, but never exceeded 100Mbit down. Quick call to tech support sorted it for me. Hopefully yours will just be the small delay in initial provisioning, though :).




2101 posts

Uber Geek
+1 received by user: 33


  Reply # 2178013 14-Feb-2019 01:00
Send private message quote this post

No call yet to tech support. Just going to give it a couple of days to see if the auto provisioning sorts it all out.

Tonight. Tests over ethernet averaging around 92 Mbs down and 500 Mbs via 2Degrees server in Auckland.

Previously on Spark Fibre Max averaging around 800 Mbs down and 400/500 Mbs up via Spark server in Auckland. I'm located in Hamilton.

Also Internet light on the fritz modem is off even though I can browse the net fine. The info light is red.

Will update again in the weekend.




- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
- Samsung Galaxy S2 on XT- Runs ICS 4.0.3 Resurrection Remix 9.2
- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?

4386 posts

Uber Geek
+1 received by user: 2507

Trusted
Lifetime subscriber

  Reply # 2178021 14-Feb-2019 07:01
One person supports this post
Send private message quote this post

Flick @2degreescare a DM and ask them to check it out

 

John


374 posts

Ultimate Geek
+1 received by user: 23


  Reply # 2178039 14-Feb-2019 07:52
Send private message quote this post

dfnt:

 

Lan2 on the ONT won't be live, so don't waste your time with that, and afaik doesn't support gbit fibre speeds anyway.

 

 

 

Test over ethernet and come back to us with your speedtest results, you can't compare wifi results between the huawei and fritzbox (assuming that's what you're using) because they'll be using different wifi chipsets etc

 

 

 

 

I have a gbit connection on Lan2, but I asked for that set up when I bought the house.




2101 posts

Uber Geek
+1 received by user: 33


  Reply # 2178285 14-Feb-2019 14:47
Send private message quote this post

Linux:

 

Flick @2degreescare a DM and ask them to check it out

 

John

 

 

 

Cheers John, DM now sent :-)

 

 

 

The upload is great , seems to be better than Spark, just need to fix the connect speed down which seems to be maxed to 92 Mbs.

 

Was also wondering if the internet light is supposed to be off? I can browse fine no problems so not a major but the Info light is red. Once the provisioning is correct, I'm guessing this info light will be on/green?

 

 

 

 

 





- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
- Samsung Galaxy S2 on XT- Runs ICS 4.0.3 Resurrection Remix 9.2
- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?

defiant
836 posts

Ultimate Geek
+1 received by user: 437

Lifetime subscriber

  Reply # 2178456 14-Feb-2019 19:06
Send private message quote this post

plas:

 

dfnt:

 

Lan2 on the ONT won't be live, so don't waste your time with that, and afaik doesn't support gbit fibre speeds anyway.

 

 

 

Test over ethernet and come back to us with your speedtest results, you can't compare wifi results between the huawei and fritzbox (assuming that's what you're using) because they'll be using different wifi chipsets etc

 

 

 

 

I have a gbit connection on Lan2, but I asked for that set up when I bought the house.

 

 

Ok, not sure where I read it.. maybe it's if both are used at the same time 




2101 posts

Uber Geek
+1 received by user: 33


  Reply # 2181708 17-Feb-2019 22:33
Send private message quote this post

Update:.

Contacted by @2degreescare this morning and noted some adjustments made.

Using the windows speed test app, I get 900Mbs down and 500 Mbs down so pretty much max line speed

Using the browser brings strange results. On Chrome using both speedtest.net and nperf.com (saw on a pinned post to try this one too) the results are variable from around 300 to 400 down to 400 up. Never had browser results this bad on Spark so I'm curious as to whats causing the difference.

Any suggestions re improving the browser performance?

I've been on Max Fibre speed since it was first offered by Ultra Fast Fibre with Full Flavour then Spark and now 2Degrees.

Cheers

Steve




- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
- Samsung Galaxy S2 on XT- Runs ICS 4.0.3 Resurrection Remix 9.2
- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?

8345 posts

Uber Geek
+1 received by user: 2850

Lifetime subscriber

  Reply # 2181736 18-Feb-2019 05:41
Send private message quote this post

dont bother trying to increase/diagnose browser performance

 

you know you are getting full speed from the app.


6590 posts

Uber Geek
+1 received by user: 490

Trusted
Subscriber

  Reply # 2181737 18-Feb-2019 06:37
One person supports this post
Send private message quote this post

So now you are starting to see, the connection is no longer the bottle neck, but some of the software we use and have done for quite a while is not speed performance centric.

 

Cyril




2101 posts

Uber Geek
+1 received by user: 33


  Reply # 2182158 18-Feb-2019 18:29
Send private message quote this post

Cheers all. Consider my issue now resolved :-)

 

 





- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
- Samsung Galaxy S2 on XT- Runs ICS 4.0.3 Resurrection Remix 9.2
- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51


RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50


Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48


Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.