Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

351 posts

Ultimate Geek
+1 received by user: 11

Topic # 245624 13-Feb-2019 20:51
Send private message quote this post

Hey y'all,


So I'm on 2Degrees Fibre and for a little over 2 weeks now I have identified a frustrating problem with accessing Facebook when I'm assigned certain IPv4 IP addresses on 2Degrees.  The issue is that images are not loading in Chrome web browsers or even the iOS Facebook and Instagram apps on my mobile devices.  When trying to access via Chrome I can see it stalling out in the Chrome status bar. Using Chrome Inspector there are massive amount of pending request tied to Facebooks CDN network (


Here's the kicker...


This *only* occurs if I have been issued an IPv4 address in the following ranges (that I have identified so far...there could be more)


I can instantly resolve this issue on my mobile devices, laptop, or desktop system by connecting to a VPN or by bouncing my 2D PPPOE session until I get issued an IP address outside of those subnets (e.g.


I have reported this to 2D 11 days ago and they can only tell me 'they are investigating'.  My guess is this is probably confusing the heck out of lots of other poor 2D customers who land on those subnets.


So, I'm just kind of making this post as a PSA (Public Service Announcement) in case anyone else is vexxed by this problem. 

If for some reason someone is on one of those subnets and Facebook is working for you, I'd be fascinated to hear about it, though.  This problem is totally device/platform agnostic for me. 

And before anyone else posts this question....Yes, I have checked IP Tables at the firewall level and, no, I don't have any weird rules that would affect just those network ranges





View this topic in a long page with up to 500 replies per page Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

381 posts

Ultimate Geek
+1 received by user: 295


  Reply # 2178273 14-Feb-2019 14:26
5 people support this post
Send private message quote this post

Hi All,


I've had the team looking into this for the most of the today - We have found the issue and have put a temporary work around in place. We will reboot the hardware in Hamilton early tomorrow morning to resolve/repair the corruption of the routing table.



View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

NZ and France seek to end use of social media for acts of terrorism
Posted 24-Apr-2019 12:13

Intel introduces the 9th Gen Intel Core mobile processors
Posted 24-Apr-2019 12:03

Spark partners with OPPO to bring new AX5s smartphone to New Zealand
Posted 24-Apr-2019 09:54

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19

Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58

2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35

Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35

Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19

HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12

Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09

Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07

Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03

New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59

Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05

DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.