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CJC

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  Reply # 2200860 18-Mar-2019 15:23
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robertsona:

 

Does anyone have the 2Degrees Prime video subscription working on a Fire TV? I have a Fire TV 4K configured to dns4me and since I activated the 2Degrees Prime Video offer, I have lost all listings of Prime Video content other than a tile for Grand Tour. And when I try to play that, I get an error code 5505 - to do with country settings.

 

I've tried various combinations of setting NZ & US addresses in my Amazon account and selecting/deselecting the Amazon Video service in dns4me, but to no avail. 

 

Any insights or suggestions?

 

 

I have the same issue.  All I see is a random banner for some Japanese show ... I think.

 

From what I can gather, the Fire TV can only be used for US Prime Video accounts (possibly UK and a couple of other countries).  The 2degrees subscription will be tagged as 'NZ' Prime Video.  There's an alternative launcher that I'm going to play around with when I get time.  Or I'll upgrade to a Shield ...

 

Reverted back to my 'US' Amazon account in the meantime, that doesn't have Prime anymore, just to get other things working again.


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  Reply # 2200867 18-Mar-2019 15:33
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CJC:

 

robertsona:

 

Does anyone have the 2Degrees Prime video subscription working on a Fire TV? I have a Fire TV 4K configured to dns4me and since I activated the 2Degrees Prime Video offer, I have lost all listings of Prime Video content other than a tile for Grand Tour. And when I try to play that, I get an error code 5505 - to do with country settings.

 

I've tried various combinations of setting NZ & US addresses in my Amazon account and selecting/deselecting the Amazon Video service in dns4me, but to no avail. 

 

Any insights or suggestions?

 

 

I have the same issue.  All I see is a random banner for some Japanese show ... I think.

 

From what I can gather, the Fire TV can only be used for US Prime Video accounts (possibly UK and a couple of other countries).  The 2degrees subscription will be tagged as 'NZ' Prime Video.  There's an alternative launcher that I'm going to play around with when I get time.  Or I'll upgrade to a Shield ...

 

Reverted back to my 'US' Amazon account in the meantime, that doesn't have Prime anymore, just to get other things working again.

 

 

OK, thanks for that. I will be interested to hear how you go with this alternative launcher.


 
 
 
 


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  Reply # 2200874 18-Mar-2019 15:40
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foundauniverse: I have cancelled my Amazon Prime Video offer through 2degrees and am continuing my US-dollar based Prime Video subscription available to all New Zealanders.

I have confirmed with 2degrees support (with a double check on the validity of their internal knowledge base article) that a Twitch Prime subscription is NOT included in the 2degrees/Amazon offer. Specifically this Twitch Prime linking does NOT appear to apply https://help.twitch.tv/s/article/twitch-prime-guide?language=en_US#option3: "If you are already a Prime Video member who DOES NOT live in the US, Mexico, Canada, Italy, France, Germany, Belgium, Austria, Spain, Japan, Singapore, Netherlands, United Kingdom or Australia you obtain Twitch Prime at no additional cost by connecting your Prime Video account to your Twitch account."

For the short time I've been freely subscribed to Twitch Prime I've been able to add 23 games to my account including Dear Esther, Hotline Miami, Hotline Miami 2 and Republique. It's an excellent monthly bonus.

2degrees have resolved the issue in a manner where I am more than happy to continue paying for Amazon Prime Video separately. Thank you 2degrees!

 

 

 

Interesting.. I pay directly for Prime Video(no 2D offer) and it includes the Twitch Prime sub for me, despite my billing address being NZ.


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  Reply # 2215235 11-Apr-2019 20:14
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Just trying to get a definitive answer on this from anyone in the same situation, I have a US Prime Video subscription so will this 2degrees offer work with that or does it only work with a NZ subscription?





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Mr Snotty
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  Reply # 2215247 11-Apr-2019 20:33
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corksta:

 

Just trying to get a definitive answer on this from anyone in the same situation, I have a US Prime Video subscription so will this 2degrees offer work with that or does it only work with a NZ subscription?

 

Only with NZ. I had to get my US account transferred to a NZ account before I could redeem it.





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  Reply # 2215252 11-Apr-2019 20:45
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michaelmurfy:

 

corksta:

 

Just trying to get a definitive answer on this from anyone in the same situation, I have a US Prime Video subscription so will this 2degrees offer work with that or does it only work with a NZ subscription?

 

Only with NZ. I had to get my US account transferred to a NZ account before I could redeem it.

 

 

 

 

Thanks for that. How did you get it transferred? I'd assumed I'd have to cancel it and create a NZ one rather than trying to juggle two accounts?





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