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456 posts

Ultimate Geek
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2degrees

  # 2253733 7-Jun-2019 13:05
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Can you provide a destination IP?

 

35.171.21.64 is part of 35.168.0.0/13

 

According to this AWS site, it is hosted in North Virginia.

 

http://ec2-reachability.amazonaws.com/

 

 

 

Nick





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321 posts

Ultimate Geek
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  # 2253738 7-Jun-2019 13:11
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NickMack:

 

Hi All,

 

We have had a bunch of conversations and checks with both AWS and Telia (Upstream provider) to investigate your query, Telia have confirmed that they did not find any abnormalities and we agree. ICMP traffic is de-prioritised and while it's a measure, it's not entirely useful. See -  A Practical Guide to (Correctly) - Troubleshooting with Traceroute & ICMP (ping)

 

<.................................................................snip.................................................................>

 

To summarise - You are taking the best possible path we have to the destination.

 

Nick.

 

 

This is for the US traffic right?  So what about the Singapore traffic that is being routed via the US?  Why isn't that going via Australia and reducing the latency by almost 200ms?


 
 
 
 


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Uber Geek
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  # 2253827 7-Jun-2019 13:31
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NickMack:

 

35.171.21.64 is part of 35.168.0.0/13

 

According to this AWS site, it is hosted in North Virginia.

 

 

Oh my bad 😅 so just their external transit terminates in Dallas. Must be some sort of asymmetric routing on Vodafone then if the Dallas hop and east coast hop times are the same. Also should have known no region of AWS Dallas/Texas exists.


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Ultimate Geek
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2degrees

  # 2253833 7-Jun-2019 13:36
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Obraik:

 

This is for the US traffic right?  So what about the Singapore traffic that is being routed via the US?  Why isn't that going via Australia and reducing the latency by almost 200ms?

 

 

Hiya,

 

Correct - Transit via Australia to Singapore is hideously expensive, it's not currently on our roadmap. We do look at this regularly and re-evaluate where we spend our investment - the reality is that a lot of services that were located / available in Singapore via services like AWS/Azure are now available in Australia. I appreciate this will have an impact for gamers which is the reason behind the question.

 

 

 

Nick.





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  # 2253867 7-Jun-2019 14:26
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Well there are now three submarine cables heading out of Perth to Singapore so hopefully there will be some competition...

 

SEA-ME-WE3, ASC and Indigo only in the last week or so: https://subpartners.net/indigo.html

 

I heard Vocus are now part of the 'gang of four' so unsure if they have upped their prices on things like transit to across to WA, but hopefully members of this new Indigo consortium have the ability to bring about increased competition.


321 posts

Ultimate Geek
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  # 2253954 7-Jun-2019 15:52
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NickMack:

 

Hiya,

 

Correct - Transit via Australia to Singapore is hideously expensive, it's not currently on our roadmap. We do look at this regularly and re-evaluate where we spend our investment - the reality is that a lot of services that were located / available in Singapore via services like AWS/Azure are now available in Australia. I appreciate this will have an impact for gamers which is the reason behind the question.

 

 

 

Nick.

 

 

Thanks for the honest reply, Nick!  I guess I'll continue with the VPN option until the routes become cheaper




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Geek
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  # 2254115 7-Jun-2019 21:01
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Thank you for investigating this Nick, appreciate the effort. It was worth a try as historically my latency has been very stable at 180 - 200ms (probably for over a year), but it's understandable that if the changes were outside 2degrees network there's only so much that can be done, that's the nature of the internet.

 

 

 

Fortunately by around 8.30pm - 9:00pm Oceanic servers often become available to play on. NA is still 'playable', but it's a bit more marginal now with another 40ms. I had heard that SEA while being geographically close is an expensive route, many Aus ISPs have similar problems with that one too. Just have to cross our fingers and hope the US side make a few optimizations to reduce hops / latency.


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