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503 posts

Ultimate Geek

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2degrees

  # 2279701 19-Jul-2019 16:16
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Thanks @samf - We are supplying this information to Akamai - looks like something they need to do on their end.

 

 

 

Nick





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Uber Geek

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  # 2279702 19-Jul-2019 16:20
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Thanks Nick, appreciate the quick response as usual! :)


 
 
 
 


634 posts

Ultimate Geek


  # 2279703 19-Jul-2019 16:26
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I was having issues yesterday getting onto the MS Partner site (Via 2Degrees) - thought it was a problem at MS's end but possibly not. Have just re-tried now and is working good as gold. 


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Geek


  # 2279877 19-Jul-2019 21:42
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Is this still an issue? A lot of Brightcove content isn't loading and so I was suspecting it's an CDN issue or this caching issue. 


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Ultimate Geek


  # 2279879 19-Jul-2019 21:51
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I think I might be having a related issue. I can't get TVNZ ondemand or threenow to stream, except live tv which will. Also struggling to load the primetv page. Youtube seems fine.


284 posts

Ultimate Geek


  # 2279880 19-Jul-2019 21:54
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Hi, just popping my head in to say I'm having the same issues, noticed it yesterday.  Websites I'm having trouble with include the Steam Store, Cricinfo and League of Legends - just spins for ages and partially loads


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Geek


  # 2279881 19-Jul-2019 21:55
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Yip this is the same issue - that's very strange. 

 

What area are you at and are you on 2degrees Fibre? 

Can you please go to https://support.microsoft.com/en-us or https://store.steampowered.com/

 

 

 

and see if it loads.


 
 
 
 


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Ultimate Geek


  # 2279882 19-Jul-2019 21:57
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tonynz:

 

Yip this is the same issue - that's very strange. 

 

What area are you at and are you on 2degrees Fibre? 

Can you please go to https://support.microsoft.com/en-us or https://store.steampowered.com/

 

 

 

and see if it loads.

 

 

 

 

No I can't get either of those websites to load, the microsoft one I get some text loaded down one side. I'm near Warkworth, on 2degrees fibre.


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Ultimate Geek


  # 2279883 19-Jul-2019 22:00
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Yea neither works, i'm in Auckland central on 2degrees.  Works on 2degrees 4G though


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Geek


  # 2279889 19-Jul-2019 22:15
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My understanding is that this is being looked at and 2degrees is aware. 


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Ultimate Geek

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2degrees

  # 2279896 19-Jul-2019 22:28
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tonynz:

My understanding is that this is being looked at and 2degrees is aware. 



Correct - this is affecting customers in the Auckland Region, we are still chasing and working with Akamai to address and resolve. In the interim, a work around is to use another DNS server which will take you off our CDN cache network - like 8.8.8.8 (Google)

Nick




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Ultimate Geek


  # 2279900 19-Jul-2019 22:53
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I've tried putting that in as my DNS but it didn't seem to work?

 

 

 

Change adapter options -> Ethernet -> Properties - IPv4 -> Properties -> Use the following DNS server addresses


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  # 2279901 19-Jul-2019 22:55
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Tzoi:

 

I've tried putting that in as my DNS but it didn't seem to work?

 

 

Do you have IPv6 enabled? If so, you could try the Cloudflare DNS:

 

For IPv4: 1.1.1.1 and 1.0.0.1
For IPv6: 2606:4700:4700::1111 and 2606:4700:4700::1001





284 posts

Ultimate Geek


  # 2279902 19-Jul-2019 23:20
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Thanks, that worked


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