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78 posts

Master Geek

# 257340 26-Sep-2019 15:47

We are a small business with a 2D fiber connection -200GB/month, 100up/100down, copper phone line.  Our phone system is simple - all extensions are dumb phones all in parallel.  We have just moved out of a 24-month contract and are costs are now $134+/mo.  Calls are on top of this but we are not big users.  2D have sharpened their pencils a bit and are trying to get us to sign up for another 24-month contract.  They are offering the same except that the 200G/month becomes unlimited, and the cost is 125+.  They are also offering a VoIP option for $98+ which also offers unlimited calling. Like I say, we are not big voice users, but a that probably represents a further $10-20 per month.


We don't have an issue with VoIP - I have it at home and it hasn't missed a beat, though I have heard of people that have had issues. The Fritzbox at home has no difficulty with a half dozen or so analogue phones plus a fax connected to its POTS port.  


At work however we have a monitored alarm.  The alarm was put in when the building was constructed 25-odd years ago.


I have heard of boxes that enable monitored alarms to play nicely with VoIP, but I'm keen to hear of anyone's experiences here.

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Uber Geek


  # 2325406 26-Sep-2019 15:54
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Hi, if you have a monitored alarm system, talk to the monitoring company and see what they have to offer, if its that old its probably past its use by date, further most monitoring companies will happily upgrade the comms from dialout to GPRS (therefore not using the internet connection at all) for either no extra charge or around $10/month.



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Uber Geek

  # 2325409 26-Sep-2019 15:57
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See if your alarm company has an IP or 3/4G option available for the existing alarm...


Alarms don't like VOIP because they have the copper hardwired through them so they can interrupt the phone line to call out if someone has already dialled a number manually,,, 


If  you are looking at trying to make it work with VOIP, ask your monitoring company what they recommend...

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