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441 posts

Ultimate Geek

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# 261343 22-Nov-2019 02:48
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Dear 2Deg

 

I would like to send a very important email but you outgoing mail server is not working

 

I have a snap email address

 

Ford

 

 


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2640 posts

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  # 2359000 22-Nov-2019 02:49
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Have you called the helpdesk?




441 posts

Ultimate Geek

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  # 2359001 22-Nov-2019 02:50
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Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'


 
 
 
 




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Ultimate Geek

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  # 2359002 22-Nov-2019 02:51
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I don't think anyone is there at 2.50am in the morning

 

 


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  # 2359003 22-Nov-2019 02:53
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There sure as hell isn't going to be anyone here. Call them in the morning.


Webhead
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  # 2359004 22-Nov-2019 03:13
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If its a snap.co.nz address or snap.net.nz address, it looks like you could use any SMTP server to send the email.

 

So just use one that you have access to.

 

A tip: You can add your snap email address as an "account" if you create a free Gmail account, then you can send with that email address from Gmail, if you can still receive emails to that account.





Mr Snotty
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  # 2359005 22-Nov-2019 04:18
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I've literally lost count with how many threads you've opened up on Geekzone complaining about email issues. Switch to a proper email provider already...





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  # 2359008 22-Nov-2019 06:24
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@ford stop using an ISP provided email address and at 2.30am in the morning good chance it could be an outage cause of planned work and who at 2degrees is going to be reading geekzone looking for unplanned outages.

 
 
 
 


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  # 2359074 22-Nov-2019 07:59
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Linux: @ford stop using an ISP provided email address and at 2.30am in the morning good chance it could be an outage cause of planned work and who at 2degrees is going to be reading geekzone looking for unplanned outages.

 

???





Sometimes I just sit and think. Other times I just sit.




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Ultimate Geek

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  # 2359121 22-Nov-2019 08:13
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its still not working I will have to call. just thought someone would know something

 

 


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  # 2359123 22-Nov-2019 08:16
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eracode:

 

Linux: @ford stop using an ISP provided email address and at 2.30am in the morning good chance it could be an outage cause of planned work and who at 2degrees is going to be reading geekzone looking for unplanned outages.

 

???

 

 

@eracode What part don't you get? Maybe I should of put the time 2:40am


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  # 2359124 22-Nov-2019 08:17
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Ford:

 

its still not working I will have to call. just thought someone would know something

 

 

@ford What is the actual error message you are getting when trying to send an email?


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Uber Geek

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  # 2359127 22-Nov-2019 08:26
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Linux:

 

eracode:

 

Linux: @ford stop using an ISP provided email address and at 2.30am in the morning good chance it could be an outage cause of planned work and who at 2degrees is going to be reading geekzone looking for unplanned outages.

 

???

 

 

@eracode What part don't you get? Maybe I should of put the time 2:40am

 

 

 

 

Are you saying that if it wasn’t 2:30 am (i.e. let’s say it was daytime) people at 2D would (or might) be on GZ looking for unplanned outages? That doesn’t make sense.





Sometimes I just sit and think. Other times I just sit.


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Ultimate Geek


  # 2359198 22-Nov-2019 09:47
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Ford:

Dear 2Deg


I would like to send a very important email but you outgoing mail server is not working


I have a snap email address


Ford


 



Also have a client reporting this issue

@2degresscare

Smtp.snap.net.nz is returning pings, but timing out when trying to send emails. Haven't had time to do any further testing

Client is logging issue with helpdesk as we speak

Clont

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Ultimate Geek


  # 2359207 22-Nov-2019 09:58
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You reported the error from Outlook, did you try their webmail to see if its their end or yours?


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  # 2359214 22-Nov-2019 10:07
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I recall in the Snap days if you called up at 2am you would get put through to an engineer at the NOC.


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