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#268032 24-Feb-2020 18:59
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Anyone else having to re-register for Data clock over and over? I also had 5 x free 4 hour blocks and this has not shown up after front line staff advised me they will show up in the next 24 to 48 hours and that was well over a week ago


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  #2426591 24-Feb-2020 19:40
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No issues like that for me. It's been flawless.

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  #2426597 24-Feb-2020 19:42
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I've had a similar issue with the new version. A message showed saying because of the app upgrade my 4 hour blocks would show again in 24-48 hours. Nowhere to be seen so far...

 

 


 
 
 
 




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  #2426600 24-Feb-2020 19:49
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minigopher17:

 

I've had a similar issue with the new version. A message showed saying because of the app upgrade my 4 hour blocks would show again in 24-48 hours. Nowhere to be seen so far...

 

 

My friend has had to re register about 5 - 6 times


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  #2426608 24-Feb-2020 20:06
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I had that issue after the app update last week. Uninstalled the app then reinstalled it - that did the trick



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  #2426615 24-Feb-2020 20:12
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nickb800: I had that issue after the app update last week. Uninstalled the app then reinstalled it - that did the trick


Did you have any free blocks of 4 hours of data?

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  #2426632 24-Feb-2020 21:11
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Linux:

 

Anyone else having to re-register for Data clock over and over? I also had 5 x free 4 hour blocks and this has not shown up after front line staff advised me they will show up in the next 24 to 48 hours and that was well over a week ago

 

 

 

 

It's an issue we know about and are working on.





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These comments are my own and do not represent the opinions of 2degrees.


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  #2426702 25-Feb-2020 06:25
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Linux:
nickb800: I had that issue after the app update last week. Uninstalled the app then reinstalled it - that did the trick


Did you have any free blocks of 4 hours of data?

 

No, just the normal 1 hour ones


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