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240 posts

Master Geek

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#272105 9-Jun-2020 18:59
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My elderly neighbours' iPhone fails to make calls after dialling the number he receives 'no route found' then the call terminates

 

All the information I have.

 

I phone 6 (Probally)

 

iOS needs at least 1 update

 

Reset Network

 

Restarted device.

 

Located in Tawa area.

 

I'm assured there is credit on the phone.

 

Shows connected to 2 degrees plenty of bars 4G

 

tried switching off wifi calling

 

any ideas.


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6710 posts

Uber Geek

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  #2501674 9-Jun-2020 19:19
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Is this a new issue or ongoing?



240 posts

Master Geek

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  #2501698 9-Jun-2020 19:31
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New

 
 
 
 


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  #2501699 9-Jun-2020 19:34
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Have you tried same SIM in another handset and tried a hard reset of the iPhone?




240 posts

Master Geek

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  #2501701 9-Jun-2020 19:36
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Inbound calls work



240 posts

Master Geek

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  #2501714 9-Jun-2020 19:51
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Turns out no credit.


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  #2501718 9-Jun-2020 19:54
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fearandloathing: I'm assured there is credit on the phone.

 

OK


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