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Topic # 30171 30-Jan-2009 21:39
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hey guys just a quick question for people with snap.

im looking at changing my isp as i am moving house and feel like a change.
I am currently with xnet who over thier naked adsl line offer you a voip line in thier fussion plan.
does snap have anything like this? also with thier prices im abit confused as to weather the price reflects the discount of having a phone line with them or is the discount added after.

also im in north auckland is anyone else up here and how do you find the conection or is there another better isp for this area.

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  Reply # 193002 30-Jan-2009 21:49
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Naked DSL from Snap does not include VoIP.

Check out this page for plain Naked DSL plans, and see this page for plans with both Internet and Phone.




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  Reply # 193022 31-Jan-2009 00:13
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I use Kiwilink VoIP with Snap.  Basically it is 2Talk just packaged up and branded a little differently.  I receive monthly bills by e-mail instead of needing to prepay as with 2Talk, so it is a bit more convenient.

I am in Auckland as well, and find that the speeds on Snap are excellent, no matter what time of the day or night.  There have been no outages in 5 months AFAIK.

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  Reply # 193026 31-Jan-2009 01:53
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grant_k: I am in Auckland as well, and find that the speeds on Snap are excellent, no matter what time of the day or night.  There have been no outages in 5 months AFAIK.


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I was alittle worried some months back about their speed, but it seems to have resolved itself. 

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  Reply # 193027 31-Jan-2009 02:38
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Could you guys in Auckland on Snap do a tracert to 60.234.73.176

It's ones of the gamers.net.nz servers hosted in the Orcon data center if you're wondering.

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  Reply # 193028 31-Jan-2009 03:05
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Ragnor: Could you guys in Auckland on Snap do a tracert to 60.234.73.176


Tracing route to 60.234.73.176 over a maximum of 30 hops

  1     2 ms     2 ms     5 ms  my.router [192.168.1.1]

  2    28 ms    29 ms    28 ms  202.98.124.202.static.snap.net.nz [202.124.98.202]

  3   185 ms   227 ms   223 ms  snap-chc-state2-rtr01.snap.net.nz [202.37.101.254]

  4    50 ms    39 ms    37 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.221]

  5    37 ms    36 ms    37 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.33]

  6    51 ms   126 ms   376 ms  gi-4-0-878.u11.telstraclear.net [218.101.61.137]

  7    57 ms    58 ms    51 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.22]

  8    45 ms    46 ms    46 ms  g9-0-970.u21.tar.telstraclear.net [203.97.2.162]

  9    46 ms    46 ms    46 ms  g9-0-970.u21.tar.telstraclear.net [121.98.9.26]

 10    47 ms    48 ms    53 ms  60.234.73.176

Trace complete.

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  Reply # 193160 1-Feb-2009 03:53
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Hmm that's high latency for local, most of the hops should be ~16ms.  Perhaps you don't have interleaving off on your connection?


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  Reply # 193167 1-Feb-2009 08:36
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Here are my results and no I dont have interleaving turned off

Tracing route to 60.234.73.176 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  home.gateway [192.168.1.254]
 
  2    25 ms    25 ms    25 ms  202.98.124.202.static.snap.net.nz [202.124.98.202]

  3    26 ms    25 ms    25 ms  snap-chc-state2-rtr01.snap.net.nz [202.37.101.254]

  4    33 ms    34 ms    36 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.221]

  5    49 ms    34 ms    34 ms  a12-2-23.u21.tar.telstraclear.net [203.98.23.33]

  6    45 ms    46 ms    46 ms  gi-4-0-878.u11.telstraclear.net [218.101.61.137]

  7    53 ms    49 ms    56 ms  gi-9-0-897.u12.engops.telstraclear.net [203.98.23.22]

  8    43 ms    44 ms    43 ms  ge-0-3-0-2227.ar1.nct.orcon.net.nz [203.97.2.162]

  9    45 ms    45 ms    44 ms  gi-5-1.dsw1.nct.orcon.net.nz [121.98.9.26]

 10    45 ms    45 ms    44 ms  60.234.73.176

Trace complete.

Hope that helps you :)

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  Reply # 193228 1-Feb-2009 15:40
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Hmm also very high, cross Snap off the list for Auckland gamers I guess.

Here's the tracert on Telstraclear PDQ



The 5th hop never responds to pings or tracert's so I guess it's configured to not responds to ICMP traffic.  Doesn't affect normal traffic at all.


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  Reply # 193235 1-Feb-2009 15:57
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the higher pings are because snaps data center is in christchurch. They are planning on putting a auckland exchange in which would remove the higher latency

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  Reply # 193241 1-Feb-2009 16:30
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Yeah I know their NOC is in CHCH, what's the ETA on the Auckland point of presence?

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  Reply # 193244 1-Feb-2009 16:37
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Don't have a time, it was mentioned half way through last year on another board, and it's still being thought about. The higer latency is deffinatly a pain in the but because I game on Australian servers alot.

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