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Topic # 33146 30-Apr-2009 23:10
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Hi, looking at getting snap NDSL when I move in a week.

Can anyone tell me if Snap will charge my credit card at the end of my first months use, or when I sign up?

Thanks :)

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  Reply # 211093 30-Apr-2009 23:41
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They will debit your card after processing your application, so it's basically charged a month in advance :-)




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  Reply # 212420 5-May-2009 10:53
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Okay, Signed up in the weekend, waiting to hear from them............... :D

 
 
 
 


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  Reply # 212627 5-May-2009 19:35
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dapples: Okay, Signed up in the weekend, waiting to hear from them............... :D


Hey I signed up at the weekend and have not even got an automated responce! What gives. In this day and age I would expect at least a email saying "We got your your joining details we will get back to you soon!" Andrew  

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  Reply # 212671 5-May-2009 21:07
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I had the same problem, their automated emails do not work on weekends.



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  Reply # 212678 5-May-2009 21:17
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Yeah I think I'll give 'em a call tomorrow if I don't hear from them

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  Reply # 212915 6-May-2009 17:57
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Got a letter in the post, so my new connection is on the way. Letter is nice but, email response is quicker. Andrew



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  Reply # 212982 6-May-2009 23:02
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Interesting.. I heard nothing from Snap since I signed up then had a call from Transfield/Chorus who came out and sorted the line out. Then later in the afternoon had a phonecall from Snap telling me what format to enter my username in the modem.

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Reply # 213294 7-May-2009 20:40
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dapples: Interesting.. I heard nothing from Snap since I signed up then had a call from Transfield/Chorus who came out and sorted the line out. Then later in the afternoon had a phonecall from Snap telling me what format to enter my username in the modem.



Was connected today,am happy. They have very helpful call centre staff and short wait times. Andrew


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  Reply # 213299 7-May-2009 21:03
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andrewcnz:
dapples: Interesting.. I heard nothing from Snap since I signed up then had a call from Transfield/Chorus who came out and sorted the line out. Then later in the afternoon had a phonecall from Snap telling me what format to enter my username in the modem.





Was connected today,am happy. They have very helpful call centre staff and short wait times. Andrew





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  Reply # 213308 7-May-2009 21:49
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Do they offer unlimited toll packages? I cannot find anything on the site but wondered.

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  Reply # 213336 7-May-2009 22:28
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i dont use tolls much, but my wife calls USA now and again and for 2 hours its only $3.95 so not to bad there toll charges are on there site under Phone




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  Reply # 213346 7-May-2009 22:46
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Moved in today, letter from Snap in the mailbox, internets all go :)

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