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187 posts

Master Geek


# 39572 17-Aug-2009 12:08
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My temporary password SMS never arrived, possibly due to the fact I was out of coverage at the time and didn't get back into coverage for two days.

After waiting for 32 minutes listening to elevator hold music - my ears they bleed!!! - I am done with 2degrees, if you treat your customers worse than the incumbents you will not get very far at all.

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# 247589 17-Aug-2009 12:25
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BartManGeek: My temporary password SMS never arrived, possibly due to the fact I was out of coverage at the time and didn't get back into coverage for two days.

After waiting for 32 minutes listening to elevator hold music - my ears they bleed!!! - I am done with 2degrees, if you treat your customers worse than the incumbents you will not get very far at all.


I wonder what the SMS expire time is set to on the SMSC

2 days is quite short

John

 
 
 
 


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  # 247595 17-Aug-2009 12:31
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I didn't get my temporary password either, and I was out of coverage for ... 6 hours?



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Master Geek


  # 247599 17-Aug-2009 12:34
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freitasm: Can't you just request another password without getting to call them?



from the 'forgot password' section:
Forgot password hint question and hint answer are not available, Please contact administrator


I presume this is because I never received my first temp password to sign-on and setup my account in the first place...

johnr:
I registered Friday afternoon - didn't get back into coverage untill this morning. I live in Wanganui so am roaming via VF, would that make a difference to the reception/non-reception of sms?

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  # 247683 17-Aug-2009 14:18
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johnr:

I wonder what the SMS expire time is set to on the SMSC


John


It depends on the error code, naturally. :-)




iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


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  # 247685 17-Aug-2009 14:22
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SaltyNZ:
johnr:

I wonder what the SMS expire time is set to on the SMSC


John


It depends on the error code, naturally. :-)


Correct but if the error code handset out of coverage should it not store the SMS for a few days

John


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  # 247778 17-Aug-2009 16:34
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SMS is not guaranteed to be delivered. Found that out when we developed a security system that sends SMS.




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  # 247932 17-Aug-2009 21:21
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Website states that they hold messages for 3 days. Don't know if that means that they keep trying to send for 3 days. My password never arrived. I was out of area for 2.5 days. Ho hum...

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