Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 248936 20-Aug-2009 09:57
Send private message

moshpit77: I also have trouble with some landlines not being able to call my phone>


If landlines can not call your mobile number on the 2D network don't take it out on 2D

Those landline customers should be contacting there provider and logging a fault with them

issues should be investigated from the A carrier (carrier starting the call) to the B carrier

John


490 posts

Ultimate Geek
+1 received by user: 68

Lifetime subscriber

  # 248940 20-Aug-2009 10:08
Send private message

I can't complain about the outstanding support I've had from 2Degrees on this issue, although it's yet to be resolved.

My wife successfully sent a text back to a 2Degrees staff person doing some tests, but I don't receive anything from her. The current theory seems to be that because I ported my number, the carriers' database has yet to be updated with the new network to which my number is now allocated. Although my port took place 16 days ago now.

Perhaps JohnR could comment on what is a reasonable time to expect?




Jonathan Mosen

 

Mosen Consulting, for advice on web and app accessibility

 

http://mosen.org

 
 
 
 


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 248945 20-Aug-2009 10:28
Send private message

jmosen: I can't complain about the outstanding support I've had from 2Degrees on this issue, although it's yet to be resolved.

My wife successfully sent a text back to a 2Degrees staff person doing some tests, but I don't receive anything from her. The current theory seems to be that because I ported my number, the carriers' database has yet to be updated with the new network to which my number is now allocated. Although my port took place 16 days ago now.

Perhaps JohnR could comment on what is a reasonable time to expect?


That does not sound right

Can you get calls? if so should be all good for SMS PXT

John

4963 posts

Uber Geek
+1 received by user: 2474

Trusted
Subscriber

  # 248959 20-Aug-2009 10:46
Send private message

johnr:
That does not sound right

Can you get calls? if so should be all good for SMS PXT

John


John, not yours -- Sybase, the international hub service we (and you, actually) use to reach the US. They do NZ portability, but I think they might be a bit behind. I've got a Vodafone ported in number that was able to receive OK, but it was ported in a few months ago.




iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


490 posts

Ultimate Geek
+1 received by user: 68

Lifetime subscriber

  # 248960 20-Aug-2009 10:53
Send private message

John, yes she can call me fine, just not text.

I did receive an SMS from Australia last week, but not from a colleague who texted me from tMobile in the US.




Jonathan Mosen

 

Mosen Consulting, for advice on web and app accessibility

 

http://mosen.org

4963 posts

Uber Geek
+1 received by user: 2474

Trusted
Subscriber

  # 248961 20-Aug-2009 10:58
Send private message

jmosen: John, yes she can call me fine, just not text.

I did receive an SMS from Australia last week, but not from a colleague who texted me from tMobile in the US.


Telstra, Optus & 3/Hutch all come to us direct. Vodafone AU uses Sybase. I know VFAU can terminate to us via Sybase successfully (I'm an Aussie myself, and most of my family are on Vodafone AU), but again I suspect a porting issue with Sybase so it rather comes down to what network the Australian number sent from.




iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


157 posts

Master Geek
+1 received by user: 23


  # 249184 20-Aug-2009 20:28
Send private message

2degrees:

Hi there,

There has been no message set to us via Geekzone from you - hence the reason you haven't had a reply.
[b]As far as the UK goes, it’s only Vodafone UK that are currently unable to SMS to us, and this is to be fixed shortly.[/b] The other operators work both ways (we have tested them).
In the US, AT&T & T-Mobile are both tested working both ways, but there might be delays with Sybase updating their number portability (if you've ported recently).

Cheers!
2degrees


Can you reply in this thread when SMS from VFUK to NZ is fixed... I txt my Sister who is in UK regularly but haven't done so with my 2degrees sim yet because of these apparent faults... I'm still just using my VF sim until it's fixed...

Thanks

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Huawei's scholarship programme showcases international business to Kiwi undergrads
Posted 22-Jul-2019 17:53


Spark Sport launches across a range of new devices
Posted 22-Jul-2019 13:19


Dunedin selects Telensa to deliver smart street lighting for 15,000 LEDs
Posted 18-Jul-2019 10:21


Sprint announces a connected wallet card with built-in IoT support
Posted 18-Jul-2019 08:36


Educational tool developed at Otago makes international launch
Posted 17-Jul-2019 21:57


Symantec introduces cloud access security solution
Posted 17-Jul-2019 21:48


New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35


Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.