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Topic # 43096 16-Oct-2009 20:41
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Had reason to call them today and the call was so much better then when they first launched - could hear them fine and it did not sound bad and be all laggy like slingshots telemarketing center or a phone on woosh...

IVR responded on the first push which it didnt always before and the person answered quickly and spoke perfect english and knew the answer to my problem and how to resolve it.




Richard rich.ms

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Geekstore

  Reply # 264789 18-Oct-2009 11:52
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...the beauty of New Zealand call centers.

Keep it up, 2degrees!




Shaun Fisher - www.geekstore.co.nz

E: shaun[at]geekstore[dot]co[dot]nz
P: 0800894508  F: 0800897451

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2degrees mobile

  Reply # 265040 19-Oct-2009 13:27
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Thanks - we've been working hard behind the scenes and paying attention to all your feedback.




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