Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 

xpd

Chief Trash Bandit
10167 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  # 275477 23-Nov-2009 14:44
Send private message

If youre convinced its not your equipment etc potentially causing the fault, then get back onto Snap to get a tech on-site to have a look.... a good tech will run checks inside the house, then outside where the line comes in and work their way back until they find the issue... however if they find it is your "fault" or bad cabling within the property, you will most likely be charged a call out which is around $90 I think...




XPD / Gavin / DemiseNZ

 

Server : i5-3470s @ 3.50GHz  16GB RAM  Win 10 Pro    Workstation : Ryzen 5 3600 / 16GB DDR4 / RX580 4GB    Console : Xbox One

 

Now on BigPipe 100/100 and 2Talk               Add me on Steam




8 posts

Wannabe Geek


  # 275479 23-Nov-2009 14:48
Send private message

Thanks xpd for that information, I might look into that.

One thing that I've hesitated to mention for fear of ridicule is the fact that there is an alarm system in our house; however we're renting and it has never been enabled (don't look me up to try and break in, by the way :) but perhaps this may be the issue? I don't recall having troubles with Xnet, but then again, broadband speeds have never been mindblowing.

I might just have to get a techy to investigate that, and also the other elements you mention, if there's nothing wrong with my equipment etc then this might be the link.

Do monitored alarms affect the speed, or do they not allow you to connect at all?

 
 
 
 


2 posts

Wannabe Geek


  # 275480 23-Nov-2009 14:49
Send private message








8 posts

Wannabe Geek


  # 275481 23-Nov-2009 14:53
Send private message

:'(

2112 posts

Uber Geek


  # 275492 23-Nov-2009 15:03
Send private message

nzjeff: Holy crap those are awesome speeds!

My downstream is lucky to get up to 1,100kbps, but a lot of the time it hovers around the 500 kbp/s mark.

I just purchased a new Belkin 4-port ADSL2+ router because my old one gave out; the connection doesn't drop anymore but the speeds were still as bad as ever.

I'm not sure what to do from here... other than move into Wellington city :)


Before my cabinet was upgraded, i had line attenuation of 53db... and i could consistently achieve a synch speed of around 3500 - 3800 kbs downstream... so there is definitely an issue somewhere. From the exchange to the cabinet, or the cabinet to your house. Otherwise it could be an issue with the wiring at your house.

See if you know someone techie to nosey the wiring at your house first.





- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
- Samsung Galaxy S2 on XT- Runs ICS 4.0.3 Resurrection Remix 9.2
- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?



8 posts

Wannabe Geek


  # 275495 23-Nov-2009 15:12
Send private message

Yeah, I definitely will do. The Snap support team reckon that I should be getting much better speeds than what I've been getting; I will see if I know anyone who can potentially diagnose the issue. I'm moving into Wellington City very soon, so it may be an issue for the rest of the family to deal with :) being the good citizen/sibling/son that I am, I'll use all of you guys' advice to see what I can come up with... I'll keep you in the loop for any future issues that other users may experience.

Again, thanks guys!

xpd

Chief Trash Bandit
10167 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  # 275511 23-Nov-2009 15:46
Send private message

Monitored alarms "might" cause a problem, I know that when you use to get ADSL, it was a common query and if you said yes to having one, it was highly recommended to get a central filter installed. Obviously this came at a cost........




XPD / Gavin / DemiseNZ

 

Server : i5-3470s @ 3.50GHz  16GB RAM  Win 10 Pro    Workstation : Ryzen 5 3600 / 16GB DDR4 / RX580 4GB    Console : Xbox One

 

Now on BigPipe 100/100 and 2Talk               Add me on Steam


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.