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880 posts

Ultimate Geek
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  Reply # 296700 7-Feb-2010 08:19
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Hey snap how is the new pricing coming along??

341 posts

Ultimate Geek
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  Reply # 296759 7-Feb-2010 13:43
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andrewcnz: Hey snap how is the new pricing coming along??


Yeah, our flat are waiting to see the new pricing too. Slingshot are proving to be completely useless, so we're looking to change to BigTime, but want to see what Snap have to offer first (as I personally have always had excellent service from Snap - unlike from Telecom, Slingshot or Xnet)

 
 
 
 


192 posts

Master Geek
+1 received by user: 6


  Reply # 297736 10-Feb-2010 18:05
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I am eagerly awaiting your new plans to

SCM

457 posts

Ultimate Geek
+1 received by user: 46


  Reply # 298546 13-Feb-2010 07:00
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Not many more sleeps to go. Kinda getting excited to see what they will be ;)




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1851 posts

Uber Geek
+1 received by user: 249

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  Reply # 299023 15-Feb-2010 11:05
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Its the 15th and they still havent released the university dsl plans or upgraded the existing dsl plans. If they dont hurry up our flat may have defect to slingshot :(

361 posts

Ultimate Geek
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  Reply # 299024 15-Feb-2010 11:10
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Must have an active phone line to switch to Slingshot nADSL?

I've been getting the run around this morning from them saying to ring Telecom to get connected, Telecom saying "erm. They have access to all the same engineers, we'd just charge you a months rental and a connection fee for something they can do anyway".

Will get there in the end!

1851 posts

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  Reply # 299026 15-Feb-2010 11:14
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Buttonmash: Must have an active phone line to switch to Slingshot nADSL?

I've been getting the run around this morning from them saying to ring Telecom to get connected, Telecom saying "erm. They have access to all the same engineers, we'd just charge you a months rental and a connection fee for something they can do anyway".

Will get there in the end!

Yup, i got the same from slingshot - its as if they dont want to go through the hassle themselves. I know that snap will do it all for you when you sign up for nDSL

341 posts

Ultimate Geek
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  Reply # 299029 15-Feb-2010 11:26
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Looks like I'm not the only one watching this thread, waiting for new plans!

10 posts

Wannabe Geek


  Reply # 299033 15-Feb-2010 11:46
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theEd: Looks like I'm not the only one watching this thread, waiting for new plans!


Yep, I'm deciding on an ISP this week - keen for news...



86 posts

Master Geek


  Reply # 299036 15-Feb-2010 12:03
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Guys, since I started this thread, I will break the bad news. Since I'm the author of the snap usage meter, I was contacted by someone at snap, and unless I misunderstood, we will be waiting a bit longer for their new plans. I wasn't given a date.

I personally will be staying with snap just because, as previous posts indicate, slingshot do not make changing to them easy. And I'm sure snaps new plans will rock, when we do get them.


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Wannabe Geek


  Reply # 299038 15-Feb-2010 12:13
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raydenl: Guys, since I started this thread, I will break the bad news. Since I'm the author of the snap usage meter, I was contacted by someone at snap, and unless I misunderstood, we will be waiting a bit longer for their new plans. I wasn't given a date.

I personally will be staying with snap just because, as previous posts indicate, slingshot do not make changing to them easy. And I'm sure snaps new plans will rock, when we do get them.


Thanks for the update. Snap is pretty much top of the list for me as things stand anyway, so I'll probably sign up with them and wait around for some good news in the not-too-distant future.

776 posts

Ultimate Geek
+1 received by user: 176

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Snap Internet

  Reply # 299039 15-Feb-2010 12:15
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Well aware that today should be "the day". I'll give you all an update after lunch.




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



776 posts

Ultimate Geek
+1 received by user: 176

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Snap Internet

  Reply # 299098 15-Feb-2010 15:10
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Our new pricing structure and plans will be delayed until approx mid this year. I can already hear some outcry so let me give a quick explanation.

We have all of these things in the works:


  • New Residential and Business Websites.

  • VOIP platform & number porting.

  • Construction of a new Snap Office & Data Center (several times larger than our current).

  • New Residential and Business pricing models.

  • New plans - including some QoS/managed packages.



The powers above have decided that this should all be released/implemented at the same time. Everyone in our office is involved in one or a number of these projects and is pretty excited. On top of these new things we are currently involved in the process to be ISO 9001 and ISO 14001 compliant - which is "fun".

In the mean time, there will be some tweaks to our current plans and offerings before the end of the week.

Thanks for your patience and understanding. If you have an idea that you would like to suggest for us to consider, please post them here or send them to me via PM. Everything reasonable will be considered, Snap really does value our customer feedback.

Cheers,
Ralph.




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



What does this tag do
920 posts

Ultimate Geek
+1 received by user: 185

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  Reply # 299144 15-Feb-2010 16:35
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Cool that sounds exciting, QoS sounds like a great idea! All the best with the projects

2066 posts

Uber Geek
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  Reply # 299631 16-Feb-2010 22:35
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Thanks for the update Ralph!




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