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58 posts

Master Geek
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Topic # 64210 10-Jul-2010 13:18
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Hi

Since joining 2Degrees I have been waiting for full texting functionality, specifically, receiving international texts and texting via Skype.

Would someone from 2Degrees update us on the status of the Skype texting functionality? I have called about this a number of times, and was told that it was being looked at. I am somewhat frustrated about the inability to use this.

Same holds for receiving international texts - from Rogers Wireless in Canada, in my case.

If I may anticipate a response similar to one I received from a customer rep in the past - please do not tell me that I need to get in touch with Skype and Rogers about this. This is the responsibility of 2 Degrees to fix these problems, not that of your customers.

I applaud 2Degrees for their aggressive pricing and customer service in general. However I have grown increasingly frustrated by the above two annoyances and I am seriously considering going back.

Please, can we have a more concrete answer?

Thanks in advance for taking the time help.

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4717 posts

Uber Geek
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  Reply # 349771 10-Jul-2010 14:47
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If your bank refused to send you statements by mail, would you complain to NZ Post?

Please read my sticky on SMS for more details.




iPad Air + iPhone SE + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.


 
 
 
 


28 posts

Geek


Reply # 349824 10-Jul-2010 19:32
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I sent a txt to Australia through skype with my 022 number yesterday and it worked fine, i recieved a reply a few minutes later on my 022 phone, so no problem with skype for me.


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