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1922 posts

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# 66782 23-Aug-2010 16:49
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Hello.

I've already raised a support ticket with Snap, so just waiting for a response but has any one else got problems with TV3 on demand?  Any program we try to watch displays the advert but then refuses to play the actual content.  It constantly states that we're not in NZ.  Our friends on Orcon have been fine but it hasn't worked now that I know of for 4 days!  Am I alone in this, or does it affect anyone else?

Cheers.

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8034 posts

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  # 371661 23-Aug-2010 17:01
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TV3's site is probably using an out of date geo-location ip address database.

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  # 371790 23-Aug-2010 20:07
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im with Snap and i can watch tv3 on demand but when you try you get this message

This video is only available to NZ viewers.
If you are in NZ, your video will play shortly.

it took 30 seconds on my connection for video to start, but its fine after that




Common sense is not as common as you think.


 
 
 
 




1922 posts

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  # 371806 23-Aug-2010 20:18
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Right so I had a brainwave.  I had been playing around with the security settings within flash a few weeks back.  Went back in there and changed the storage options.  Now TV3 on demand works.  Strange how it was only TV3 that was affected. TVNZ and BBC etc where fine, just TV3... Bloody flash.  Thanks for the help guys.  Now on to snap to tell them that it is resolved!

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