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307 posts

Ultimate Geek

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# 77587 18-Feb-2011 08:33
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Hey 2Degrees People,

Point 1.

VERY happy 2D customer Laughing

Point 2.
Random comment, I have been on a plan of one style or another since they appeared. I am currently on the "unlimited nations calls" plan.

Each month the day before my billing period rolls over I get warnings about differing things expiring "tomorrow", data, txt, talk time etc

It gives the impression that I need to use something up, or after tomorrow I will no longer have service. Makes total sense if I am on prepay or in fact not going to have one of my services, but seems pointless on an account that renews per month.

Point 3.
Need to go find my Weetbix.



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  # 441005 18-Feb-2011 08:49
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We just changed that. After cycle 17 there will no longer be expiry reminders for pay monthly plan data. We might do it for SMS as well.

Note - I noticed a bug in the self care website this morning. It's not showing the postpay plan data allowance. Don't fret though, it is there, I checked in the IN.

iPad Pro 11" + iPhone XS + 2degrees 4tw!


These comments are my own and do not represent the opinions of 2degrees.

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  # 441080 18-Feb-2011 11:15

Cycle 17?


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  # 441086 18-Feb-2011 11:19
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There are 4 billing cycles (the day we send out bills) every month: the 4th, the 10th, the 17th, and the 26th.

iPad Pro 11" + iPhone XS + 2degrees 4tw!


These comments are my own and do not represent the opinions of 2degrees.

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  # 441153 18-Feb-2011 13:28
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SteveON: Cycle 17?

It's how you get around City 17

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  # 441155 18-Feb-2011 13:30
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I prefer grav gun grappling, myself.

iPad Pro 11" + iPhone XS + 2degrees 4tw!


These comments are my own and do not represent the opinions of 2degrees.

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