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# 77587 18-Feb-2011 08:33
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Hey 2Degrees People,

Point 1.

VERY happy 2D customer Laughing

Point 2.
Random comment, I have been on a plan of one style or another since they appeared. I am currently on the "unlimited nations calls" plan.

Each month the day before my billing period rolls over I get warnings about differing things expiring "tomorrow", data, txt, talk time etc

It gives the impression that I need to use something up, or after tomorrow I will no longer have service. Makes total sense if I am on prepay or in fact not going to have one of my services, but seems pointless on an account that renews per month.

Point 3.
Need to go find my Weetbix.

Cheers

Lee

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  # 441005 18-Feb-2011 08:49
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We just changed that. After cycle 17 there will no longer be expiry reminders for pay monthly plan data. We might do it for SMS as well.

Note - I noticed a bug in the self care website this morning. It's not showing the postpay plan data allowance. Don't fret though, it is there, I checked in the IN.




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  # 441080 18-Feb-2011 11:15

Cycle 17?

 
 
 
 


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  # 441086 18-Feb-2011 11:19
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There are 4 billing cycles (the day we send out bills) every month: the 4th, the 10th, the 17th, and the 26th.




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  # 441153 18-Feb-2011 13:28
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SteveON: Cycle 17?

It's how you get around City 17

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  # 441155 18-Feb-2011 13:30
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I prefer grav gun grappling, myself.




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