Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3869 posts

Uber Geek
+1 received by user: 158


Topic # 79649 20-Mar-2011 19:25
Send private message

Following on from my rant 6 weeks ago about coverage on a small farm just out skirts of a major New Zealand city, I'm interested to hear your wild speculation on how long it should take to get coverage improved.

How long has this sort of issue taken your mobile provider to fix in the past?

What's reasonable in this day and age given we're dealing with modern, smaller lighter, newer technology?

D




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4

n4

953 posts

Ultimate Geek
+1 received by user: 73


  Reply # 450097 20-Mar-2011 19:39
Send private message

How many people would benefit from improved coverage on this farm? The length of time is inversely proportional to that answer....




Huawei Mate 7, on 2degrees



3869 posts

Uber Geek
+1 received by user: 158


  Reply # 450099 20-Mar-2011 19:41
Send private message

n4: How many people would benefit from improved coverage on this farm?


That I know of, 1.   Though there may be more users in the area that I don't know of.  I'm not sure how I could provide more information to help you with your speculation, sorry.





Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


 
 
 
 


265 posts

Ultimate Geek
+1 received by user: 5


  Reply # 450100 20-Mar-2011 19:42
Send private message

Yeah - might never be 'fixed' if there is no money in it. How much is the farmer willing to pay?




Mark Ascroft
haarc limited
dunedin

25073 posts

Uber Geek
+1 received by user: 4956

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 450101 20-Mar-2011 19:42
Send private message

It depends entirely what the issue is. If it's a simple case of broken hardware you'd imagine relatively quickly.

If it's an RF issue that's not related to broken hardware, and/or non existant coverage would depend entirely on how important they see the area and the number of customers that are effected.

There would be tens of thousands of people in various parts of NZ who consider their coverage to be an issue, but with the regulation we're about to see hit the NZ mobile market combined with massive downward pressure on pricing it's going to be tough times ahead for mobile players in NZ with some very tough decisions that have to be made regarding capital expenditure. Mobile coverage in a market the size and population is always going to be a tough thing, but many people don't seem to realise how great our networks actually are compared to many countries overseas.




3869 posts

Uber Geek
+1 received by user: 158


  Reply # 450103 20-Mar-2011 19:44
Send private message

How much is the farmer willing to pay?


Nothing that I'm aware of.




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


3219 posts

Uber Geek
+1 received by user: 1689

Trusted
Spark NZ

  Reply # 450104 20-Mar-2011 19:47
Send private message

DonGould:
How much is the farmer willing to pay?


Nothing that I'm aware of.


That's going to make the business case difficult.

Cheers - N


265 posts

Ultimate Geek
+1 received by user: 5


  Reply # 450105 20-Mar-2011 19:47
Send private message

OK - then my guess is "Never" excepting a fault.


In the same way the farmer won't invest in a new tractor unless he/she can get a return on it.




Mark Ascroft
haarc limited
dunedin



3869 posts

Uber Geek
+1 received by user: 158


  Reply # 450106 20-Mar-2011 19:49
Send private message

sbiddle: It depends entirely what the issue is. If it's a simple case of broken hardware you'd imagine relatively quickly.

If it's an RF issue that's not related to broken hardware, and/or non existant coverage would depend entirely on how important they see the area and the number of customers that are effected.

There would be tens of thousands of people in various parts of NZ who consider their coverage to be an issue, but with the regulation we're about to see hit the NZ mobile market combined with massive downward pressure on pricing it's going to be tough times ahead for mobile players in NZ with some very tough decisions that have to be made regarding capital expenditure. Mobile coverage in a market the size and population is always going to be a tough thing, but many people don't seem to realise how great our networks actually are compared to many countries overseas.



I agree with all those points.

I personally do have experience with getting coverage fixed in an area overseas and do understand those dynamics as well.

However this is a Quiz. 

In providing your answers, you do need to put some numbers on the table.

3 Day?  A week?  A month?  3 months?  6 Months?  5 years.

Guys [1], what would you consider a reasonable time frame and expectation given the scope of the problem.

D

[1] ... and girls is we have any list members who like wild speculation :)




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz




3869 posts

Uber Geek
+1 received by user: 158


  Reply # 450108 20-Mar-2011 19:50
Send private message

Talkiet:  That's going to make the business case difficult.


Well I would have thought so, yes. +1




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz




3869 posts

Uber Geek
+1 received by user: 158


  Reply # 450109 20-Mar-2011 19:53
Send private message

ascroft: OK - then my guess is "Never" excepting a fault.


In the same way the farmer won't invest in a new tractor unless he/she can get a return on it.


Yeah!  :)  Someone's who's willing to put some cards on the table. 

I'm keen to hear others views.  Do you agree with Mark?  Do you think he's lost the plot and not being customer focused?  Do you think he's on the mark supporting investor return?




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


25073 posts

Uber Geek
+1 received by user: 4956

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 450119 20-Mar-2011 20:24
Send private message

Depends entirely what the fault is. Without knowing that giving an answer is simply not possible.




3869 posts

Uber Geek
+1 received by user: 158


  Reply # 450120 20-Mar-2011 20:30
Send private message

sbiddle: Depends entirely what the fault is. Without knowing that giving an answer is simply not possible.



Oh, sorry, my bad, I didn't really understand your question the first time you asked and failed to put scope on the question.

Um...  the fault basically, as outlined 6 weeks ago is that the farm is on the boarder of the 2Deg coverage and my mobile phone would get confused about which network to select.  While VF coverage in the area was good, the phone would not roam to the VF network, but would lock up and just drop all networks.  Manual network selection didn't always work and the phone (an 8150) would not switch back to the 2Deg network once well inside the coverage area without a cold start.

 




Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


25073 posts

Uber Geek
+1 received by user: 4956

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 450127 20-Mar-2011 20:37
Send private message

I'd pick the chances of a resolution as possibly being slim. You're obviously outside the 2d coverage area but the local VF site(s) don't allow roaming.

Fixing this would require VF to allow roaming on the site, which probably won't happen if coverage from what site extended into the 2d coverage footprint as it could cause 2d a lot of grief if they had customers with phones continually jumping between the 2d and VF networks.




3869 posts

Uber Geek
+1 received by user: 158


  Reply # 450130 20-Mar-2011 20:48
Send private message

N4 - Depends of aided customers
Talkiet - Difficult business case
Mark - no pay, no fix
sbiddle - slim chance

Summary so far... interesting.

I note with interest that VF and 2Deg haven't chimed in yet.... wonder if they're on line and also interested in the wild speculation or just enjoying family time on a Sunday.





Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz


19929 posts

Uber Geek
+1 received by user: 3654

Trusted
Subscriber

  Reply # 450132 20-Mar-2011 20:50
Send private message

I would also back the never as a resolution to _this_ problem. It may get solved as a matter of expansion or other upgrades later, but the chances of the telco putting in effort to solve problem coverage to a single user at a single property are somewhere between non existant an when hell freezes over.




Richard rich.ms

 1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Push notifications: A productivity killer
Posted 25-Jul-2017 14:15


Intergen takes SKYCITY to the cloud
Posted 25-Jul-2017 14:04


Nothing nebulous about Microsoft’s cloud-transition
Posted 21-Jul-2017 15:34


We’re spending more on tech, but not as much as Australians
Posted 21-Jul-2017 11:43


Endace announces EndaceFabric for network-wide packet recording
Posted 20-Jul-2017 20:49


Acorn 6: MacOS image editing for the rest of us
Posted 20-Jul-2017 17:04


HTC faces backlash over keyboard pop-up ads
Posted 19-Jul-2017 15:53


BNZ adds Visa credit cards to Android Pay wallet
Posted 18-Jul-2017 19:44


Still living in a Notification hell – Om Malik
Posted 18-Jul-2017 13:00


Duet Display uses iPad to extend Mac, PC
Posted 18-Jul-2017 10:58


PC sales could be worse
Posted 17-Jul-2017 07:34


Crypto-currencies, tulips, market bubbles
Posted 17-Jul-2017 06:38


NZ Tech Podcast: Big batteries, solar cars, cold war, IoT
Posted 16-Jul-2017 16:53


Vodafone Australia mulls Wisp alliance, NZ implications
Posted 13-Jul-2017 16:49


Rural health professionals see fibre pay-off
Posted 13-Jul-2017 11:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.