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1467 posts

Uber Geek
+1 received by user: 178


Topic # 82163 22-Apr-2011 14:33
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Joined 2 Degrees today.

Im trying to add the $19 combo pack but I keep getting an "error" text message saying;

"Sorry we can't understand your txt. Packs are '10txt', 'Every100'...etc"

Problem is that the $19 combo isnt on that list.

Ive tried from the 2Degrees website as well as the SMS short code.

Has anyone actually added this pack successfully?

Thanks            

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453 posts

Ultimate Geek
+1 received by user: 10


  Reply # 461597 22-Apr-2011 14:48
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text buy 19combo to 233


or

logon to Your 2degrees

then click on Value packs

then you should see the $19 combo pack in the list, click add to add the pack



other than that, make sure you have more than $20 in your prepay account
Hope that helps




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1467 posts

Uber Geek
+1 received by user: 178


  Reply # 461599 22-Apr-2011 14:59
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Tried that, same error.

Rang the 0800 number and they said there is a problem with the system at the moment. They wil sort it out for me when the system comes back up.


  

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