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15 posts

Geek


Topic # 82586 2-May-2011 19:53

I purchased a Defy second hand of trademe.It has a uk charger so I assume it was originally from there.
I used it with my vodafone sim for a while then switched to 2degrees.

When I start phone up it says emegency calls only.
When I try to connect it to the network manually in settings it say this sim card does not allow a connection to this network.

Customer care suggested the phone was locked to overseas network which allowed vodafoneNZ but not 2degrees.

I was inclined to agree except I would have thought the phone would ask for unlock code etc on start up.


Any Thoughts much appreciated.

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2degrees

  Reply # 464621 2-May-2011 19:56
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Hi there

There could be an issue with the SIM, check this post out and if you need a blank SIM PM me your 2degrees number and address and I'll send you one.

http://www.geekzone.co.nz/forums.asp?forumid=85&topicid=81579

^POB

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Master Geek
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  Reply # 464642 2-May-2011 21:13
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I am also having this problem on both Defy and Milesotne. I solve it by forcing my mobile using GSM network, (settings->wireless & network settings -> mobile networks -> use only 2G networks)

I can just wait until there are better 3G signal in Dunedin before get a new SIM card. And will the free SIM card be given out forever if people having problems with 3G or just for now?

 
 
 
 


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  Reply # 464650 2-May-2011 21:31
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Any possibility the units you have are better suited for the XT network when using 3G???
There's a couple of different model variants of the device. All will work on the 2G networks but the 3G performance will be determined by the device variant you have.




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Geek


  Reply # 464685 2-May-2011 22:12

I resolved the issue by completing my APN settings.

Also used the menu button to save them then reboot phone which I wasn't aware of.

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Master Geek


  Reply # 464708 2-May-2011 23:26
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Edit message - issue resolved before I posted



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Geek


  Reply # 465466 4-May-2011 21:24

Update.

Phone seemed to be working fine but I
discovered I had network set to 2G.
When I set it to 3G the phone went to "emergency calls only"
Seem to have the same issue as on the other post so will try the micro sim fix.

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Master Geek


  Reply # 465490 4-May-2011 22:16
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Are you sure it is a UK charger (as opposed to a US type) - refer to oxnsox's comment above

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