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1350 posts

Uber Geek
+1 received by user: 15


  Reply # 476247 31-May-2011 15:16
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CapBBeard:
Ragnor: RIP net neutrality....

*snip*



You definitely make some good points. While it appears the intention from Snap is certainly a good one in this instance you do have to wonder how this will evolve over time.

I feel it is a difficult place for the consumer though, I have to admit I'm 'guilty' of supporting this myself. The amount of data we can chew through on youtube alone in a month can be quite staggering. Which makes this offer very appealing in the short term; balancing up the cost of using 20GB of data on youtube as opposed to paying the $2/month, particularly here in NZ where data caps aren't the largest, coupled with more and more video content appearing daily. But yes the net neutrality angle is definitely something to consider.

On the other hand, 'unlimited' plans have of course been tried in the past, only to be canned due to sustainability/performance problems. While perhaps not the best implementation as far as net neutrality goes, I'm sure this is also [partly] intended to stop it simply becoming another big time?


+1 

1719 posts

Uber Geek
+1 received by user: 129


  Reply # 476248 31-May-2011 15:18
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Is the unlimted You Tube add-on available on the older plans.
Not looking at moving to the new plans because I lose 5GB a month if I do. 

 
 
 
 


6430 posts

Uber Geek
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  Reply # 476251 31-May-2011 15:22
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$2 for unlimited Youtube is a damn good deal. Hope their backhaul etc can cope with it. I go through around 15-20GB of Youtube every month, mostly at peak time and in 720P. even if it is hosted locally I can imagine that sort of usage could put severe constraints on the network

65 posts

Master Geek


  Reply # 476282 31-May-2011 16:33
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How do we sign up for it with existing plans? There doesn't seem to be an option on the My Snap page

1719 posts

Uber Geek
+1 received by user: 129


  Reply # 476472 31-May-2011 22:56
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nzkiwiman: Is the unlimted You Tube add-on available on the older plans.
Not looking at moving to the new plans because I lose 5GB a month if I do. 


Just got an email back from tech support

Thanks for your email,


Unfortunatly the unlimited addons will not be available for the older plans.


If you have any further queries, please reply to this email or call our team on
0800 276 232



Thanks,
 

412 posts

Ultimate Geek
+1 received by user: 64


  Reply # 477300 3-Jun-2011 08:42
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Apparently there were problems in rolling this out. I emailed them asking why this YouTube addon didn't appear to be on my account and they replied:

Hi Geoff,
We are still waiting to have this feature enabled by our engineers,
Sadly we don't have a ETA for this service currently but we hope to have it on in the next couple of days.

We thank you for your patience.

176 posts

Master Geek
+1 received by user: 4


  Reply # 479407 9-Jun-2011 16:36
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So when is the "All you can eat" thing going to be re-enabled? also is the Auckland handover up yet?.

I see the support section of your site is up now which is good to see.

65 posts

Master Geek


  Reply # 479460 9-Jun-2011 19:37
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Nope Auck handover is not up, much to my disappointment :( And i'm not alone judging by the comments on the gp forum.
Comon Snap! Be awesome again please :S 

470 posts

Ultimate Geek
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  Reply # 479583 10-Jun-2011 08:05
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I would like to see xbox marketplace, steam and os updates unmetered.


1309 posts

Uber Geek
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Subscriber

  Reply # 479708 10-Jun-2011 13:19
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Xbox Live content and Steam would be good ones for me to be unmetered too.  I've got a UK Xbox with a UK Live account and its often cheaper for me to purchase games from Live than either order from the UK or from retailers here in NZ.

805 posts

Ultimate Geek

Trusted

  Reply # 506039 13-Aug-2011 17:09
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Hi

Could someone from Snap confirm what these all you can eat add on's cover. I use Google apps, calendar, documents, mail etc frequently. Are they covered? Also with the Youtube one does this include embedded videos on other sites.

Thanks

edit: I searched all over your site to find any info but I simply cannot find it. Nothing in T&C's??

606 posts

Ultimate Geek
+1 received by user: 119


  Reply # 506098 13-Aug-2011 22:00
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I signed up with them a couple of months ago as a back-up naked DSL line. My usual Internet source up to then was over a 3KM Wi-Fi Internet link with Xtra on the end of it at a broadcast studio.

Youtube/Google is $2 so I've been giving it a go on Snap.

I only use about 5-10GB a month at my end of the Wi-Fi link,  so to see how much Video and Google stuff I do personally, I routed all of my own traffic to the Snap line since last months billing anniversary.

I've used about 1.06GB for everything else in the three and bit weeks. The rest is Youtube. The other stuff is mainly PDF manuals for broadcast/communicatinos equipment (bulky PDFs).

I haven't tried it in HD for a great length of time. I only watch 360p on my netbook (has intergrated AMD/Radeon GPU for HD/MP4 video decoding on a 1GHz dual-core) or on my desktop. Next I wouldn't mind an iPhone4, since it has Wi-Fi and handles 360p real nice! Better picture than my other machines.

I had some teething probs with signing up as they were re-modelling their website at the time. It didn't automatically add Youtube service even though I ticked it, or sync'd my invoicing with visa debit charge dates correctly, but they've resolved anything pretty quickly and overall pretty happy with the service, especially their customer service.

I get 5GB on the base account, then just purchase in blocks of data on top as a top up when needed, the more data the bigger the discount.

Doing a trace route, everything Google and Youtube resolves to some caches in NZ. Just before the target cache, it shows a route through Telstraclear. If it's their Google cache, even better!

But I've had it since June and am pretty wrapped with it. Xtra just don't cut the mustard over Snaps customer service.

Gav.


606 posts

Ultimate Geek
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  Reply # 506105 13-Aug-2011 22:10
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For the gurus:


google.co.nz:

Tracing route to www.l.google.com [203.97.30.147]
over a maximum of 30 hops:

  1    40 ms    99 ms    99 ms  dsldevice.lan [192.168.4.1]
  2    20 ms    20 ms    20 ms  20.17.69.111.static.snap.net.nz [111.69.17.20]
  3    20 ms    22 ms    22 ms  24.17.69.111.static.snap.net.nz [111.69.17.24]
  4    20 ms    23 ms    20 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.221
]
  5    36 ms    35 ms    36 ms  203.97.30.131
  6    40 ms    37 ms    40 ms  203.97.30.147

Trace complete.


youtube.com:

Tracing route to youtube-ui.l.google.com [203.97.30.145]
over a maximum of 30 hops:

  1    91 ms    99 ms    99 ms  dsldevice.lan [192.168.4.1]
  2    20 ms    20 ms    19 ms  20.17.69.111.static.snap.net.nz [111.69.17.20]
  3    20 ms    46 ms    24 ms  24.17.69.111.static.snap.net.nz [111.69.17.24]
  4    21 ms    23 ms    20 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.221
]
  5    35 ms    34 ms    35 ms  203.97.30.131
  6    39 ms    34 ms    36 ms  203.97.30.145

Trace complete.


wjw

162 posts

Master Geek
+1 received by user: 3


  Reply # 506549 15-Aug-2011 07:17
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kiwirock: For the gurus:


google.co.nz:

Tracing route to www.l.google.com [203.97.30.147]
over a maximum of 30 hops:

  1    40 ms    99 ms    99 ms  dsldevice.lan [192.168.4.1]
  2    20 ms    20 ms    20 ms  20.17.69.111.static.snap.net.nz [111.69.17.20]
  3    20 ms    22 ms    22 ms  24.17.69.111.static.snap.net.nz [111.69.17.24]
  4    20 ms    23 ms    20 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.221
]
  5    36 ms    35 ms    36 ms  203.97.30.131
  6    40 ms    37 ms    40 ms  203.97.30.147

Trace complete.


youtube.com:

Tracing route to youtube-ui.l.google.com [203.97.30.145]
over a maximum of 30 hops:

  1    91 ms    99 ms    99 ms  dsldevice.lan [192.168.4.1]
  2    20 ms    20 ms    19 ms  20.17.69.111.static.snap.net.nz [111.69.17.20]
  3    20 ms    46 ms    24 ms  24.17.69.111.static.snap.net.nz [111.69.17.24]
  4    21 ms    23 ms    20 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.221
]
  5    35 ms    34 ms    35 ms  203.97.30.131
  6    39 ms    34 ms    36 ms  203.97.30.145

Trace complete.



I don't think thats right, have just emailed them.... 

21 posts

Geek

Trusted
Snap Internet

  Reply # 506559 15-Aug-2011 08:36
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wjw:
kiwirock: For the gurus:


google.co.nz:

Tracing route to www.l.google.com [203.97.30.147]
over a maximum of 30 hops:

  1    40 ms    99 ms    99 ms  dsldevice.lan [192.168.4.1]
  2    20 ms    20 ms    20 ms  20.17.69.111.static.snap.net.nz [111.69.17.20]
  3    20 ms    22 ms    22 ms  24.17.69.111.static.snap.net.nz [111.69.17.24]
  4    20 ms    23 ms    20 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.221
]
  5    36 ms    35 ms    36 ms  203.97.30.131
  6    40 ms    37 ms    40 ms  203.97.30.147

Trace complete.


youtube.com:

Tracing route to youtube-ui.l.google.com [203.97.30.145]
over a maximum of 30 hops:

  1    91 ms    99 ms    99 ms  dsldevice.lan [192.168.4.1]
  2    20 ms    20 ms    19 ms  20.17.69.111.static.snap.net.nz [111.69.17.20]
  3    20 ms    46 ms    24 ms  24.17.69.111.static.snap.net.nz [111.69.17.24]
  4    21 ms    23 ms    20 ms  g9-0-970.u21.tar.telstraclear.net [203.98.23.221
]
  5    35 ms    34 ms    35 ms  203.97.30.131
  6    39 ms    34 ms    36 ms  203.97.30.145

Trace complete.



I don't think thats right, have just emailed them.... 


The actual data comes from cache.l.google.com and should resolve to an address in 202.124.127.0/24 in Snap's network - those other address won't actually be serving the video data in most cases - in anycase it's still included in the all you can eat when coming from the TCL cache


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