Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




412 posts

Ultimate Geek
+1 received by user: 64


Topic # 84205 26-May-2011 20:04
Send private message

Hi Guys,
I am located in Palmerston North (Metro, not rural).  I recently switched ISPs to Snap (from my local Inspire Net) and I've noticed an observable decrease in speed.  Unfortunately I hadn't done any speed tests before I switched.  Can I have some feedback from those in the know about whether these speeds (especially the international ones)  are considered acceptable or not? I'm not able to stream videos (except for YouTube) from most sites on the net.  I did these all within a few minutes tonight.

Snap

Wellington

Palmy

Sydney

US West

US East

UK

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
386 posts

Ultimate Geek
+1 received by user: 10

Trusted

  Reply # 474572 26-May-2011 21:26
Send private message

Looks pretty similar to what I used to get 18 months ago.




564 posts

Ultimate Geek
+1 received by user: 73


  Reply # 474574 26-May-2011 21:33
Send private message

Looks pretty good to me, while I'm not on Snap here's a couple I just did to the San Francisco site:



^ Above is from my Maxnet Naked DSL connection (also Palmerston North)



^ From an Inspire Net MetroLAN connection

 
 
 
 


386 posts

Ultimate Geek
+1 received by user: 10

Trusted

  Reply # 474577 26-May-2011 21:40
Send private message

That's pretty average. My Telecom DSL connection here at home is getting 5.45Mbit/s down from that San Francisco server at the moment.




9798 posts

Uber Geek
+1 received by user: 1518

Trusted

  Reply # 474597 26-May-2011 22:13
Send private message

8.50Mbit to SFO on Telecom DSL

8019 posts

Uber Geek
+1 received by user: 385

Trusted
Subscriber

  Reply # 474631 27-May-2011 01:11
Send private message

Did you have interleaving off on Inspire? From the latency in those speed tests looks like your line profile may have interleaving on currently.

Higher latency tends to have a negative effect on throughput.

Also try the San Jose (Smug Mug) server, just below SF on the US west cost, this is where the Southern Cross cable lands and there are probably better routes to that server than the SF one (Smug Mug is a large image storage provider like Flickr).



wjw

162 posts

Master Geek
+1 received by user: 3


  Reply # 474659 27-May-2011 08:16
Send private message

Have you changed your DNS to point to Snaps Servers? YouTube should be coming off their local google cache

65 posts

Master Geek


Reply # 475240 28-May-2011 19:51
Send private message

I'm also noticing significantly slower speeds in general, uncached youtube vids are only watchable in 360p without constant buffering, also webpage loading times are noticeably longer, fairly concerning :/

214 posts

Master Geek
Inactive user


  Reply # 475285 28-May-2011 23:13
Send private message

the speed is an issue, i live 3 streets over from my exchange and i can see it out my back door, line of sight. im on adsl2+ and get about 9mbit or less and my upload is about 0.30.

i reckon that there is a upload speed issue and snap seems to have poor speed than other isp's

what i get now.

https://cdn.geekzone.co.nz/imagessubs/blog96d70487339116e258cc6e14472ec90e.jpg

and what i got when i first went on adsl2+

https://cdn.geekzone.co.nz/imagessubs/blog7687fe99231ec55d60b0d7824f9145b7.jpg

sync speeds was great next to 15mbit but now snap have no clue, say things are good at their end.



412 posts

Ultimate Geek
+1 received by user: 64


  Reply # 475311 29-May-2011 03:21
Send private message

Thanks for the responses.

@Hads and tdgeek:... those are good speeds with Telecom.  They really have picked up their game, huh?  Why would my speeds on Snap be so much worse, given that I'm on an ADSL2 exchange and had better speed from my previous provider?

@Ragnor, I'm not sure about interleaving.  I could ring and ask them.  Would turning it off improve my speed?

Here is the result of the San Jose server.



As you see, it's even worse and I'm wondering if that might be because of Snaps $5 "All you can eat" between 1am and 7am deal.

@wjw, I'm using DHCP which is what Snap suggested.  I get good performance out of popular YouTube videos that are obviously cached, but smaller videos lag to buffer even at the lowest quality setting (360p), and other video sites such as MegaUpload lag too.

I've noticed my average download speed from sites such as download.com reduce from an average of 500K-700K  to an average of about 100K.

So is this just a matter of Snap not buying enough international bandwidth? Because when I rang them they commented that they only ever use about 70% of their capability in that regard.

386 posts

Ultimate Geek
+1 received by user: 10

Trusted

  Reply # 475315 29-May-2011 06:41
Send private message

GeoffisPure: 
So is this just a matter of Snap not buying enough international bandwidth? Because when I rang them they commented that they only ever use about 70% of their capability in that regard.


When speed tests to local servers are fast an International ones are slow it certainly sounds like they don't have enough bandwidth. 




214 posts

Master Geek
Inactive user


  Reply # 475317 29-May-2011 07:57
Send private message

[URL=https://www.speedtest.net][IMG]https://www.speedtest.net/result/1316566978.png[/IMG][/URL]

Banana?
4005 posts

Uber Geek
+1 received by user: 835

Subscriber

  Reply # 475321 29-May-2011 08:26
Send private message

I am still on ADSL1 (no upgrade till Dec this year), I get the same speedtest to San Jose as I do to Auckland (6.5Mbps down and 0.7 up), only difference is the Ping (50 to AKL, 188 to SJ).

That is on Telecom.

Sounds like Snap don't have enough international bandwidth.

2393 posts

Uber Geek
+1 received by user: 507


  Reply # 475362 29-May-2011 11:10
Send private message

i get just under 6 Mb/s to most American servers and have never had double figures so never use them, but i download from most sites at speeds at 1.6 Mb/s and have never had a problem with You tube. torrents or streaming sites , in fact most nights i can have torrents going at a good speed 5-600 Kb/s watch you tube with no buffering and my son is playing online on his lap top all at the same time, all with Snap so it's not everybody having problems.

1333 posts

Uber Geek
+1 received by user: 132

Subscriber

  Reply # 475517 29-May-2011 18:58
Send private message

GeoffisPure: Thanks for the responses.

@Hads and tdgeek:... those are good speeds with Telecom.  They really have picked up their game, huh?  Why would my speeds on Snap be so much worse, given that I'm on an ADSL2 exchange and had better speed from my previous provider?

@Ragnor, I'm not sure about interleaving.  I could ring and ask them.  Would turning it off improve my speed?

Here is the result of the San Jose server.



As you see, it's even worse and I'm wondering if that might be because of Snaps $5 "All you can eat" between 1am and 7am deal.

@wjw, I'm using DHCP which is what Snap suggested.  I get good performance out of popular YouTube videos that are obviously cached, but smaller videos lag to buffer even at the lowest quality setting (360p), and other video sites such as MegaUpload lag too.

I've noticed my average download speed from sites such as download.com reduce from an average of 500K-700K  to an average of about 100K.

So is this just a matter of Snap not buying enough international bandwidth? Because when I rang them they commented that they only ever use about 70% of their capability in that regard.



This is my speed test to the same server:

https://www.speedtest.net/result/1317029671.png
 

1333 posts

Uber Geek
+1 received by user: 132

Subscriber

  Reply # 475519 29-May-2011 18:58
Send private message

GeoffisPure: Thanks for the responses.

@Hads and tdgeek:... those are good speeds with Telecom.  They really have picked up their game, huh?  Why would my speeds on Snap be so much worse, given that I'm on an ADSL2 exchange and had better speed from my previous provider?

@Ragnor, I'm not sure about interleaving.  I could ring and ask them.  Would turning it off improve my speed?

Here is the result of the San Jose server.



As you see, it's even worse and I'm wondering if that might be because of Snaps $5 "All you can eat" between 1am and 7am deal.

@wjw, I'm using DHCP which is what Snap suggested.  I get good performance out of popular YouTube videos that are obviously cached, but smaller videos lag to buffer even at the lowest quality setting (360p), and other video sites such as MegaUpload lag too.

I've noticed my average download speed from sites such as download.com reduce from an average of 500K-700K  to an average of about 100K.

So is this just a matter of Snap not buying enough international bandwidth? Because when I rang them they commented that they only ever use about 70% of their capability in that regard.



This is my speed test to the same server:
 
https://cdn.geekzone.co.nz/imagessubs/2db57fa740b2c5926d630e9519665028.jpg

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vocus New Zealand on the block as Aussies bail
Posted 23-Oct-2017 17:06


Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.