Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


79 posts

Master Geek
+1 received by user: 4


  Reply # 479879 10-Jun-2011 20:33
Send private message

2DegreesCare: Hi Greg

Thanks for the feedback. Auto Top-Up was on when the multiple top-ups were made. ATU makes it easier for the data user to carry on their sessions without the worry of the pack running out and using the more expensive casual data.

I can appreciate this is little comfort if the ATU's are repeating while you think your iPad is using Wi-fi or switched off but as JohnR suggests this may be an issue with the iPad that you'd need to take up with Apple.

While we look into this further on our side I'd advise to keep a close eye on your data usage in Your 2degrees - https://secure.2degreesmobile.co.nz/web/ip/login - to see if you're getting a charged for data sessions at the times you know it's turned off or connected to Wi-Fi. That would point to a problem with the iPad itself.

^POB



hi
when i put the first credit on the account & said yes to saving my credit card details, i did not know that auto top was also being enabled.

for your second point, the cellular service was enable at the time this happened and at the same time connected to the wireless network.
my biggest concern was that this activity could have gone on all week & racked up thousands of dollars in data charges with no way of a user knowing that is happening.

as i said i now have the cellular service disabled

Greg

4411 posts

Uber Geek
+1 received by user: 827

Trusted
Lifetime subscriber

  Reply # 479938 10-Jun-2011 22:34
Send private message

nzrock: 

.......as i said i now have the cellular service disabled

Greg


this 





1076 posts

Uber Geek
+1 received by user: 31


  Reply # 479949 10-Jun-2011 23:09
Send private message

Ah. Thanks Salty sea dog. I raise my rum (and coke) to ye.

BDFL - Memuneh
60833 posts

Uber Geek
+1 received by user: 11720

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 479966 11-Jun-2011 04:07
Send private message

nzrock:
n4: Most likely your iPad is not staying connected to Wifi while sleeping:

http://www.techtosh.com/ipad/fix-apple-ipad-wifi-issue/

http://forums.techarena.in/portable-devices/1366260.htm

http://www.ipadforums.net/ipad-help/32496-wifi-still-running-sleep-mode.html



my ipad2 does seam to stay connected as you can here it go beep when it downloads email


Areyou sure it's not downloading emails over mobile data anyway? Most smartphones won't connect to wiFi unless in an active state (screen on) to save power, relying on mobile data.

   




1917 posts

Uber Geek
+1 received by user: 110


  Reply # 479977 11-Jun-2011 08:37

But it must be 2degrees fault!



79 posts

Master Geek
+1 received by user: 4


  Reply # 480005 11-Jun-2011 11:04
Send private message

freitasm:

Areyou sure it's not downloading emails over mobile data anyway? Most smartphones won't connect to wiFi unless in an active state (screen on) to save power, relying on mobile data.

   


with the cellular service disabled, the ipad2 will still download email even when asleep

1917 posts

Uber Geek
+1 received by user: 110


  Reply # 480033 11-Jun-2011 12:46

Take the sim card out like a mate of mine had to do.

1302 posts

Uber Geek
+1 received by user: 204


  Reply # 480052 11-Jun-2011 14:10
Send private message

I had my ipad powered right off, and think it was still using data, don't have phone verson, but the wireless light was still flashing on router. It stopped flashing when I powered ipad up and disabled wireless in ipad setttings, may be coincidence.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.