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39 posts

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Topic # 85069 13-Jun-2011 11:34
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hi guys we signed up two accounts on pay monthly on the 22th of may at the 2degrees store at Westfield in Christchurch. The sales rep said that we would get 2 lots of 100 flybuy bonus points because we signed up two accounts and that we would get points on top of the 200 bonus flybuy points for purchasing a phone. But our flybuy statment only shows one set of points 100 points. Anybody had this happen to them?

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  Reply # 480575 13-Jun-2011 11:39
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Have you called 2 degrees to ask them?

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  Reply # 480578 13-Jun-2011 11:50
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It will show on your next Fly Buys statement after you pay your your first bill.

^POB



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  Reply # 480744 13-Jun-2011 21:14
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yea we have rung them but the woman that we spoke to did not know

thanks we will check our flybuys statement after we have payed our first bill, we thought it was a bit weird tho as we have already received 100 flybuys points

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  Reply # 480777 13-Jun-2011 22:01
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This has happened to me as well.The problem was i used same Flybuys card for both.




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  Reply # 480798 13-Jun-2011 23:01
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ok i used my flybuys card and my wife used hers but they link to the same account so does that mean we dont qualify for the other 100 bonus points? also what about the flybuys points for the phone we purchased?

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  Reply # 480810 13-Jun-2011 23:29
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Yes.my wife's card is an add on card for the same account?



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  Reply # 480821 14-Jun-2011 00:39
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ok thanks i will chase this up tomorrow again with the 2degrees help desk and see what they can do for us

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  Reply # 480905 14-Jun-2011 10:12
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If the points aren't showing on your current statement it'll be the next statement period as the promo ended on 31 May and Fly Buys had already completed their points summary statement processing.

Cheers
^POB


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