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21 posts

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Snap Internet

Topic # 85947 28-Jun-2011 17:12
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Hi friends of snap!,
 
With the recent disruptions in Christchurch we would just like to thank all our customers – both in Christchurch and Nationwide by offering a special deal to all snap! users.

From midnight Saturday July 2 0:00 to midnight Sunday July 3 24:00 (48 hours), all data on your snap! DSL broadband connection won't be counted. That's right, we've told the bean counters to look the other way, and let our users set the wire on fire and the bits ablaze.
 
What's more, we'll remove the caps of anyone who is currently over the monthly data usage limit between Saturday and Sunday too so everyone can have fun.
 
It’s just our way of saying thanks for everyone’s support, and we hope you make good use of our Free Data Weekend!

By the way if you think we are great, feel free to vote for us at http://www.ilovemytelco.co.nz/
 
Thanks,
Mark


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776 posts

Ultimate Geek
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Snap Internet

  Reply # 487025 28-Jun-2011 17:18
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And because We Love our customers :)




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Wannabe Geek


  Reply # 487032 28-Jun-2011 17:37
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markpetrie: From midnight Saturday July 2 to midnight Sunday July 3 (36 hours)


Do you perhaps mean midday Saturday July 2? Midnight Saturday July 2 would mean it is 24 hours, and would simply mean all day Sunday.

 
 
 
 


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Uber Geek
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  Reply # 487035 28-Jun-2011 17:42
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WOW would love to hear how there network handles that kind of usage.

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Ultimate Geek
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  Reply # 487039 28-Jun-2011 17:49
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I can smell the smoke from here :) Nice work Snap, Slingshot could take a leaf out of your book...




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21 posts

Geek

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Snap Internet

  Reply # 487068 28-Jun-2011 19:11
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Dabombber:
markpetrie: From midnight Saturday July 2 to midnight Sunday July 3 (36 hours)


Do you perhaps mean midday Saturday July 2? Midnight Saturday July 2 would mean it is 24 hours, and would simply mean all day Sunday.


Sorry Yes - I've edited the above post to make it a bit more clear - basically its all Day Saturday and all Day Sunday.

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  Reply # 487075 28-Jun-2011 19:23
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nice one. hope you can handle the 'torrent' of downloading. (pun intended)



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Geek

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Snap Internet

  Reply # 487113 28-Jun-2011 20:27
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hellonearthisman: WOW would love to hear how there network handles that kind of usage.


I might be able to share some stats with everyone after the weekend, we are planning on the load increasing significantly - but we are confident that all our customers will continue with the same level of service as per any other day!

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Wannabe Geek


  Reply # 487115 28-Jun-2011 20:30
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markpetrie: but we are confident that all our customers will continue with the same level of service as per any other day!


LOL. I wonder if anyone else has their PSN freebies waiting to download.

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Master Geek
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  Reply # 487120 28-Jun-2011 20:32
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Any news yet on the auckland handover? been about a year now.

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Ultimate Geek
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Trustpower

  Reply # 487127 28-Jun-2011 20:41
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RalphFromSnap: And because We Love our customers :)


Does this apply to snap prepaid customers (uni halls) as well? 




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21 posts

Geek

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Snap Internet

  Reply # 487128 28-Jun-2011 20:42
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Trunks2: Any news yet on the auckland handover? been about a year now.


There has been a bit of a delay on the Auckland handover - apologies for this, at this stage we have actually moved many customers over to handovers in the North Island, however they are still being terminated on BRAS's in Christchurch - which of course does not satisfy the issues of higher than we would like latency for those customers, pending any large aftershocks or issues we are very confident that we will have our our North Island customers terminated directly in the North Island and not via Christchurch by at least the end of next month.

This should not involve an outage, but will simply just be a re-authentication of your DSL router, so will happen next time you reboot etc, we will post here once this is ready to go.

One thing I need to point out is that this is only for customers connected to ASDL2 DSLAM's if you are on an ADSL1 only DSLAM (ATM) unfortunately our plans are a bit longer to move direct to an Auckland handover.

Hope this helps,

Thanks
Mark



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Geek

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Snap Internet

  Reply # 487130 28-Jun-2011 20:43
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taneb1:
RalphFromSnap: And because We Love our customers :)


Does this apply to snap prepaid customers (uni halls) as well? 


Sorry no, but we have not at all forgotten about you, and we are planning something around this.

258 posts

Ultimate Geek
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  Reply # 487209 28-Jun-2011 23:56
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anyone on snap wanna take orders?

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Uber Geek
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  Reply # 487352 29-Jun-2011 11:27
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markpetrie: 
By the way if you think we are great, feel free to vote for us at http://www.ilovemytelco.co.nz/


voted, thanks snap, best isp ive ever had. 

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  Reply # 487358 29-Jun-2011 11:40
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how is this been advertised , if im not a reader of geekzone how would i even know this is been offered

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