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Wannabe Geek


Topic # 86994 16-Jul-2011 21:57
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So went to login to your 2degress now and i click forgot password and it says my number doesn't exist???? but  can call and txt find i want to login to transfer my vodafone number please help me and don't tell me to ring customer service as I don't have much time for that.

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  Reply # 494225 17-Jul-2011 10:10
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Help yourself and ring customers service. Sorry don't have any more time for you...

xpd

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  Reply # 494239 17-Jul-2011 10:43
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slare:
So went to login to your 2degress now and i click forgot password and it says my number doesn't exist???? but  can call and txt find i want to login to transfer my vodafone number please help me and don't tell me to ring customer service as I don't have much time for that.


Geekzone is not 2Degrees. Therefore noone here can help directly in a timely fashion. There are a couple of really helpful 2D staff here, but they dont work 24/7 (do they ? :)) and cant always fix things "online".

Simply put, ring the helpdesk. They are real people and are extremely helpful.





XPD / Gavin / DemiseNZ

 

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  Reply # 494258 17-Jul-2011 11:30
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IME with 2degrees you could have called, spoken to and resolved this in the time taken to post this on here.




Richard rich.ms

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  Reply # 494294 17-Jul-2011 14:19
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Because we need to authenticate you as the owner of the account you will need to call our Customer Care team on 200 or 0800 022022 from another phone.

Cheers
^POB

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