Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


4 posts

Wannabe Geek


Topic # 88622 19-Aug-2011 14:21
Send private message

Hi, the HP EliteBook 2740p I have has a data sim slot for mobile broadband.  I had a vodafone data sim which worked well, but due to 2 Degree's better value for money, changed to them.

However the 2 Degrees data sim seems to crash the HP Connection Manager software.

When you open connection manager, there is an error displayed "the inserted SIM is not recognized".  A Custom profile must be created.  The fields for APN etc are all blank.  I enter in "internet" in the APN field per 2 Degress support, click ok and the error:

"a fatal error occured, check the HP Connection Manager in Event Viewer for more details.
object reference not set to an instance of an object"

The connection manager quits. 

However, I can connect via the windows wireless connection, but due to the above cannot use the texting to top up the account etc.

Any help would be appreciated

Thanks  
 

Create new topic
1487 posts

Uber Geek
+1 received by user: 247

Trusted
2degrees

  Reply # 509893 22-Aug-2011 12:19
Send private message

Hi, it sounds like an issue with the Connection Manager. Check if there's an updated Connection Manager on HP's website. As it's connecting using Windows Wireless connection the SIM seems to be working ok, but the Comm Mgr isn't recognising it. A more up-to-date version may fix the problem.

^POB



4 posts

Wannabe Geek


  Reply # 509902 22-Aug-2011 12:41
Send private message

thanks yeah i had a look at the sw version, i am running the latest version.


does the driver firmware need to know about 2degrees settings?  

Minimalist
5473 posts

Uber Geek
+1 received by user: 412

Moderator
Trusted
Lifetime subscriber

  Reply # 510059 22-Aug-2011 17:22
Send private message

http://www.geekzone.co.nz/scottjpalmer/7087

the above may or may not help, with the telecom bit changed to 2degrees



4 posts

Wannabe Geek


  Reply # 510073 22-Aug-2011 17:51
Send private message

Thanks Scott, so in doing this you no longer use hp connection manager?

7 posts

Wannabe Geek


  Reply # 627763 19-May-2012 18:33
Send private message

The new hp connection manager has been released 4.2.50.1, and has fixed the problem for me.



4 posts

Wannabe Geek


  Reply # 627773 19-May-2012 19:19
Send private message

I ended up moving to 2degrees auto top up so that got around the texting issue to do a top up, but was interesting that running windows 8 consumer preview I have had zero issues with the mobile broadband feature without needing the hp connection software

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.