Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2078 posts

Uber Geek

Subscriber

#90011 13-Sep-2011 11:40
Send private message

I'm having problems where my incoming calls go straight to voicemail, most of my outgoing calls fail, sending text messages fail, data service is coming and going.

It could be my phone as my other 2 Degrees phone works OK but the other phone has an 021 number so not it is not exactly the same setup.

Is anyone else having problems in Wellington?  I'm near the stadium.

Create new topic
1537 posts

Uber Geek

Trusted
2degrees

  #520390 13-Sep-2011 12:10
Send private message

First thing I'd suggest is rebooting your phone, turn it off for a minute, it maybe confused and having problems latching onto the network after travelling between cells.

If the problem persists pop the SIM your other phone to see if it's does the same and please PM your details including phone make/model and the exact location where this is happening.

^POB



2078 posts

Uber Geek

Subscriber

  #520399 13-Sep-2011 12:27
Send private message

Thanks, turning it off for a whole minute (instead of off and straight on) seems to have cleared the problem.

 
 
 
 


16181 posts

Uber Geek

Trusted
Subscriber

  #520440 13-Sep-2011 13:26
Send private message

Nope, no problems today either in the CBD right beside parliament or in Johnsonville this morning. The only problem i've had recently is network overloading in JV Sunday evening, but it wasn't for long.

1917 posts

Uber Geek


  #520489 13-Sep-2011 14:53

This is another thread that didn't need to be made, this issue happens on all three networks. Used to happen all the time on XT.



2078 posts

Uber Geek

Subscriber

  #520493 13-Sep-2011 14:56
Send private message

SteveON: This is another thread that didn't need to be made, this issue happens on all three networks. Used to happen all the time on XT.


Feel free to ignore it then. 

4680 posts

Uber Geek

Trusted
Subscriber

  #520581 13-Sep-2011 18:13
Send private message

I find that occasionally my Internet connectivity just goes dead, requiring me to switch airplane mode on and off to reset the connection. Having done that it usually takes two or three minutes to cycle through from "no service" to EDGE and eventually to 3G. 

Vodafone used to be notorious for data freezing problems, but 2degrees appears to have been suffering from this only over the last six weeks or so. 



2078 posts

Uber Geek

Subscriber

  #520582 13-Sep-2011 18:17
Send private message

alasta: I find that occasionally my Internet connectivity just goes dead, requiring me to switch airplane mode on and off to reset the connection. Having done that it usually takes two or three minutes to cycle through from "no service" to EDGE and eventually to 3G. 

Vodafone used to be notorious for data freezing problems, but 2degrees appears to have been suffering from this only over the last six weeks or so. 


I've had that too, ever since I got my Android phone last year.  It seems to have become slightly worse recently, I always thought it was a phone problem though. 

 
 
 
 


Minimalist
5642 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #520583 13-Sep-2011 18:18
Send private message

I have also noticed this around Wellington. It is usually after passing through an area of low or no signal e.g. deep in a building, a coverage dead spot, etc



2078 posts

Uber Geek

Subscriber

  #520586 13-Sep-2011 18:21
Send private message

scottjpalmer: I have also noticed this around Wellington. It is usually after passing through an area of low or no signal e.g. deep in a building, a coverage dead spot, etc


That could be my problem, I was in Raetihi this weekend and that is one big 2 Degrees/Vodafone dead spot! 

4405 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #520587 13-Sep-2011 18:22
Send private message

I had this yesterday? or the day before, could not return a call to my partner. Both of us were in Wellington(CBD/Te Aro), and on VF. It also affected the partners mother, on 2D in Porirua making outgoing calls to anymore.

As above, a simple power down and up again solved the problem.



2078 posts

Uber Geek

Subscriber

  #520588 13-Sep-2011 18:27
Send private message

rscole86: I had this yesterday? or the day before, could not return a call to my partner. Both of us were in Wellington(CBD/Te Aro), and on VF. It also affected the partners mother, on 2D in Porirua making outgoing calls to anymore.

As above, a simple power down and up again solved the problem.


It must be Paul Reynolds out flying his black helicopters again!

I don't know why but my first power on/off didn't do the trick, it was only the second time when I waited for a minute that it worked.  I don't know if the "wait a minute" was just a coincidence or not.

I also had problems last week where people rang me and the 2 Degrees voicemail system hung up before they could leave a message. 

6389 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

#520595 13-Sep-2011 18:40
Send private message

SteveON: This is another thread that didn't need to be made.


How about you leave calls like these, up to us as mods? 



2078 posts

Uber Geek

Subscriber

  #522055 16-Sep-2011 16:15
Send private message

graemeh: It must be Paul Reynolds out flying his black helicopters again!

I don't know why but my first power on/off didn't do the trick, it was only the second time when I waited for a minute that it worked.  I don't know if the "wait a minute" was just a coincidence or not.


Update: Looks like my phone is stuffed, Paul's helicopter must be fitted with an EMP that destroys phones that operate on any frequency not used by the XT network Cool



2078 posts

Uber Geek

Subscriber

#535991 21-Oct-2011 09:40
Send private message

graemeh: Update: Looks like my phone is stuffed, Paul's helicopter must be fitted with an EMP that destroys phones that operate on any frequency not used by the XT network Cool


Here's the final update.

The phone was sent back twice to the repairer who was unable to reproduce the fault.  Fortunately it was quite easy to reproduce in the shop and thanks to 2 Degrees I now have a shiny new microsim if I ever decide to go down the Apple route.

When the phone came back faulty the second time with a note from the repairer saying they couldn't reproduce the fault 2 Degrees just replaced the phone.  Great service from the crew at 2 Degrees on Customhouse Quay. :)

Create new topic




News »

D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40


Vector and AWS join forces to accelerate the future of energy
Posted 28-Jul-2020 21:35


JBL launches new mobile earbuds and PC speakers
Posted 22-Jul-2020 16:04



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.