Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


14111 posts

Uber Geek
+1 received by user: 2528

Trusted
Subscriber

Topic # 93885 1-Dec-2011 13:04
Send private message

I have two 2degrees accounts linked to a credit card that's going to expire at the end of December. So far i've gotten one or two txts a couple of weeks back, two txts today, and email today.

I know my credit card is about to expire. I need to update the number in a bunch of places.

The bank replaces credit cards around two weeks before the end of the month when they expire. Until then there's nothing I can do about it.

I think the number of reminders is excessive, especially since I can't do anything about it yet.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


Create new topic
Minimalist
5487 posts

Uber Geek
+1 received by user: 415

Moderator
Trusted
Lifetime subscriber

  Reply # 552247 1-Dec-2011 13:10
Send private message

I don't think I got any and mine just expired 11/11 . . .

Or maybe I did and then deleted them and forgot them, but certainly not lots of them.

Hope this helps 2deg sort it :-)

23 posts

Geek


  Reply # 552249 1-Dec-2011 13:13
Send private message

You should see what happens if your credit card fails to pay the bill...

EVERY DAY YOU GET A TEXT. Hi, we have noticed you have not paid yet... rah rah rah.

NO ... IT HASN'T ARRIVED YET.

or if you don't pay it because you forget.

1332 posts

Uber Geek
+1 received by user: 152
Inactive user


  Reply # 552252 1-Dec-2011 13:15
Send private message

I would rather a reminder than a failed SMS or a dropped call. You can't please everyone.

Just sayin'



14111 posts

Uber Geek
+1 received by user: 2528

Trusted
Subscriber

  Reply # 552254 1-Dec-2011 13:17
Send private message

Since 2degrees are still quite new I wonder if many of these things aren't things they set up, but are defaults on the software they use. They probably don't know it's happening.

I'm not complaining as such, i'm telling them about it so they can decide whether to do something about it or not.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


23 posts

Geek


  Reply # 552255 1-Dec-2011 13:17
Send private message

They shouldn't cancel your plan for one missed payment....

I'd assume you would be able to use it until your credit limit was hit, then they would cancel it.



14111 posts

Uber Geek
+1 received by user: 2528

Trusted
Subscriber

  Reply # 552256 1-Dec-2011 13:18
Send private message

Incidentally, one of my accounts is for a sim in a mifi, which can't read txt messages. That account is set to email me, but to never txt. So either my main account is getting txt'd twice, or they're ignoring that preference.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


23 posts

Geek


  Reply # 552259 1-Dec-2011 13:22
Send private message

The other funny thing I've found is the number 202, which is 2degrees number, is also Westpac's text banking.

so I have bank balances and angry reminders from 2degrees in the same thread on my phone hahah.

578 posts

Ultimate Geek
+1 received by user: 37

Subscriber

  Reply # 552262 1-Dec-2011 13:30
Send private message

They were really good when my payment didnt go thru - still dont know why since it was set to charge off my CC but just didnt. Never sent me reminder notices etc, I had to ring them and say take my money! :)

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.