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Topic # 96456 27-Jan-2012 22:46
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I was in the US and carelessly left my phone in a taxi from the airport to the hotel :-(  I paid cash for the cab so had no idea what cab company it was. I did the usual and tried calling the phone but nobody answered.

So in order to reduce the chance of somebody picking up the phone and racking up huge call costs in international roaming I called 2D to have them suspend/cancel the SIM. It turns out the overseas number for calling 2D is actually a cellular number. My friend has Google Voice on his cellphone and calls to NZ usually cost 2c/minute. But he discovered when he was about to make the call on my behalf, the call to the +6222xxxxxx number which is the international 2D customer number when calling from overseas was to be charged at 22c(US)/minute.

I don't know about VF or TNZ but I am sure where overseas numbers are probable reachable as a landline call.

Why do 2D does this? It's pretty unfriendly and it's hard to think it's a technical issue.

Just wondering.

System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen. Harman Kardon HK AVR 254 7.1 receiver, Samsung 4K player, Google Chromecast


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Uber Geek
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  Reply # 574249 27-Jan-2012 22:51
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I believe their number is +64 9 9197000, though I'm not sure if that's intended for customer support.

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