Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




429 posts

Ultimate Geek


# 96522 29-Jan-2012 22:49
Send private message

Is anyone else experiencing issues with 2Degrees at the moment, or know what's going on? Can't call, TXT or use data and calling 200 / 0800-022-022 (even from a landline) gives a technical issue message.

Was quite irritating when I needed to call someone - Thank goodness for having a dual-sim phone!





View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
1371 posts

Uber Geek


  # 574772 29-Jan-2012 22:58
Send private message

Everything is working fine for me in Dunedin, i get the same message when calling 200 though.

And no i am not roaming on vodafone.



429 posts

Ultimate Geek


  # 574773 29-Jan-2012 23:00
Send private message

Strange, not roaming on Vodafone either. I'm in Auckland and I've tried different phones etc, and still doesn't seem to do anything. Oh well, will wait until morning I guess!

It appears people on Facebook are having issues too according to the 2Degrees page. Maybe just affecting Auckland?





 
 
 
 


1371 posts

Uber Geek


  # 574774 29-Jan-2012 23:01
Send private message

CamH: Strange, not roaming on Vodafone either. I'm in Auckland and I've tried different phones etc, and still doesn't seem to do anything. Oh well, will wait until morning I guess!

It appears people on Facebook are having issues too according to the 2Degrees page. Maybe just affecting Auckland?


Can you just force it to roam on vodafone? might help if you need to make a call now? 



429 posts

Ultimate Geek


  # 574775 29-Jan-2012 23:07
Send private message

Tried to force roam on VF 2G and VF 3G and it didn't seem to want to register - could just be my phone on that however. Will just use the Vodafone sim for tonight - No biggie, will deal with it in the morning :)





22519 posts

Uber Geek

Trusted
Subscriber

  # 574777 29-Jan-2012 23:23
Send private message

I just tried and made a call to an 0800 number fine, then thought I would try 200 so hung up, dialed 200 and now no signal on the phone... Weird..

edit: Signal came back, call to 200 worked and its asking for a pin. I have never called 200 before so no idea if that is normal or not, but I am on 1 bar of signal whereas normally I would have 3 or 4 and it was breaking up real bad on that call.




Richard rich.ms



429 posts

Ultimate Geek


  # 574779 29-Jan-2012 23:45
Send private message

I seem to be getting some sort of functionality back, connecting to EDGE data, and every 4-5 times I try attempt a call I'll get a "you do not have enough credit to make this call" message (even though I have about $25 in credit according to the 2D site). Means they are working on it I guess! 





2965 posts

Uber Geek


  # 574789 30-Jan-2012 01:50
Send private message

I called and got all of a sudden 2 texts both telling me the same Data pack has expired and that I dont have enough credit to renew them. Calls went through fine, and I have full service (2G though, I never ever get 3G here in Wattle Downs, Auckland)




Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


 
 
 
 


1332 posts

Uber Geek
Inactive user


  # 574802 30-Jan-2012 07:26
Send private message

I called their service desk last night and it appeared offline (technical error message) but SMS & calls were fine AFAIK.

4381 posts

Uber Geek

Trusted
Subscriber

  # 574917 30-Jan-2012 13:06
Send private message

I didn't notice any problems yesterday but there was no 3G service at Wellington Cup on Saturday which was a major PITA.

1730 posts

Uber Geek


  # 575068 30-Jan-2012 19:51
Send private message

I had loss of service last night (29/1), looked like the phone had a signal but unable to establish a data session or make a call.  Strangely, wife's identical 2d phone was OK as was my phone with her SIM in it.  All back to normal this morning.  I think 2d must have had some sort of problem with their accounting system which locked out some accounts.  It would be good if they'd come clean on here and say what the problem was.

Minimalist
5587 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 575072 30-Jan-2012 20:12
Send private message

shk292: It would be good if they'd come clean on here and say what the problem was.


Give them a chance, today was a public holiday in Auckland where they are based. 

1730 posts

Uber Geek


  # 575075 30-Jan-2012 20:20
Send private message

scottjpalmer:
shk292: It would be good if they'd come clean on here and say what the problem was.


Give them a chance, today was a public holiday in Auckland where they are based. 

So if I'd been out in my boat fishing last night and wanted to call the coastguard then I should wait until 0800 Tuesday? Great

4536 posts

Uber Geek

Trusted
Lifetime subscriber

  # 575076 30-Jan-2012 20:24
Send private message

jbard:
CamH: Strange, not roaming on Vodafone either. I'm in Auckland and I've tried different phones etc, and still doesn't seem to do anything. Oh well, will wait until morning I guess!

It appears people on Facebook are having issues too according to the 2Degrees page. Maybe just affecting Auckland?


Can you just force it to roam on vodafone? might help if you need to make a call now? 


you cant force to roam on vodafone inside 2degrees coverage area. it is not as simple as that





Minimalist
5587 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 575078 30-Jan-2012 20:30
Send private message

shk292:
scottjpalmer:
shk292: It would be good if they'd come clean on here and say what the problem was.


Give them a chance, today was a public holiday in Auckland where they are based. 

So if I'd been out in my boat fishing last night and wanted to call the coastguard then I should wait until 0800 Tuesday? Great


No you should call the Coastguard on VHF Marine Channel 16.

If you want urgent attention from 2degrees call their help desk.

19282 posts

Uber Geek
Inactive user


  # 575079 30-Jan-2012 20:31
Send private message

shk292:
scottjpalmer:
shk292: It would be good if they'd come clean on here and say what the problem was.


Give them a chance, today was a public holiday in Auckland where they are based.?

So if I'd been out in my boat fishing last night and wanted to call the coastguard then I should wait until 0800 Tuesday? Great


No you should have a marine radio for backup

 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.