Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

192 posts

Master Geek
+1 received by user: 8

Topic # 115151 15-Mar-2013 12:42
Send private message

Hey Guys

Just trying to get a feel on how much (per hour) you are having to pay for systems support & network engineers?

I know its a broad question - but we are trying to figure a reasonable ongoing IT budget...



Create new topic
2090 posts

Uber Geek
+1 received by user: 848

  Reply # 782289 15-Mar-2013 14:17
Send private message

Depends entirely on:
Market (SMB, Education, Corporate)
Terms of Agreement (Time and Materials, x Hours per week)
Skill Level Required (Level 1,2,3 - Project, etc)
Particular Skills required

I suggest you frame your request in those terms and actually go and get quotes from people.

e.g. Rates for System Engineers I have seen range from $35-$40 an hour to well over $200 an hour for specialists.

However if you commit to 4 Hours a week for 12 months that rate will come down a lot.

3121 posts

Uber Geek
+1 received by user: 541


  Reply # 789717 30-Mar-2013 19:27
One person supports this post
Send private message

We charge out at $89 per hour or if the job is less than half an hour, $55
Travel is $25 for up to 35kms from our office.

Telephone support via teamviewer is $25 per 15 min block.

Make sure you get someone who is happy to use something like teamviewer and install it on your computers so that help is almost instantly available via the telephone. It saves me huge amounts of travel time. I really dont wanna drive 20kms to fix something in 2 seconds and end up charging $55 + a travel charge. I feel happier knowing that i have only charged $25 and you got the problem sorted almost instantly.

In your budget
 - Each pc gets replaced every 3 years at a cost of $1,700 to $2,000 once you factor in the pc plus the labour involved in setting it up
 - Account for your software support and upgrades such as your accounting system and day-to-day apps
 - Approx 2 hours per month for a small doctors office / dentist, maybe more for larger companies.

Ray Taylor
Taylor Broadband (rural hawkes bay)

There is no place like localhost
For my general guide to extending your wireless network Click Here

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47

Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25

New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48

Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48

Oppo R11s: high-end Android, budget price
Posted 27-Feb-2018 16:27

Samsung New Zealand introducing the Galaxy S9 and S9+
Posted 26-Feb-2018 07:00

Fujifilm X beats its best with new top of the range, high-performance camera
Posted 24-Feb-2018 14:05

One million kiwis affected by cybercrime
Posted 24-Feb-2018 13:58

New Zealanders want to engage with government online and via mobile apps
Posted 24-Feb-2018 13:56

Samsung launches Samsung Max
Posted 24-Feb-2018 13:52

CPTPP text and National Interest Analysis released for public scrutiny
Posted 21-Feb-2018 19:43

Foodstuffs to trial digitised shopping trolleys
Posted 21-Feb-2018 18:27

2018: The year of zero-login, smart cars & the biometrics of things
Posted 21-Feb-2018 18:25

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21

Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.