Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


22 posts

Geek
+1 received by user: 1

Trusted

Topic # 150862 5-Aug-2014 20:21
Send private message


Create new topic


22 posts

Geek
+1 received by user: 1

Trusted

  Reply # 1102902 5-Aug-2014 21:09
Send private message

Nobody in IT dept. knows a clue of this question, but some IT Outsource company does, so management is ready to 100% outsource, ignoring the huge part of the invisible infrastructure.

12604 posts

Uber Geek
+1 received by user: 5916

Trusted

  Reply # 1102904 5-Aug-2014 21:11
One person supports this post
Send private message

You are very light on details




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 


BDFL - Memuneh
60804 posts

Uber Geek
+1 received by user: 11683

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1102913 5-Aug-2014 21:21
Send private message

I think the OP could expand a bit more on the question and why he's asking it. Very cryptic.







22 posts

Geek
+1 received by user: 1

Trusted

  Reply # 1102983 5-Aug-2014 23:27
Send private message


We have a great strategy. We monitor everything and when it goes down, we bring it back up. Works everytime.


Well, be prepared to be outsourced soon, cause it's not a good enough IT strategy :)
Sorry guys, can't open more details at this stage, but geekiegeek's comment is probably the closest one here.
Just wanted to know if anyone ever seen the "Loch Ness IT Strategy" in other companies :)

410 posts

Ultimate Geek
+1 received by user: 98


  Reply # 1102987 5-Aug-2014 23:33
Send private message

airfern:

We have a great strategy. We monitor everything and when it goes down, we bring it back up. Works everytime.


Well, be prepared to be outsourced soon, cause it's not a good enough IT strategy :)
Sorry guys, can't open more details at this stage, but geekiegeek's comment is probably the closest one here.
Just wanted to know if anyone ever seen the "Loch Ness IT Strategy" in other companies :)


Haha sorry mate, we are an "outsourced" IT company. I was being sarcastic to compliment your lack of detail in your posts. I would be very interested in hearing this strategy of yours however?





BDFL - Memuneh
60804 posts

Uber Geek
+1 received by user: 11683

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1103033 6-Aug-2014 08:15
Send private message

I think the OP put a valid question and only see childish replies. I am going to remove all of them and expect people to participate like adults in the IT Pro subforum.




2090 posts

Uber Geek
+1 received by user: 848


  Reply # 1103035 6-Aug-2014 08:22
One person supports this post
Send private message

As a serious response: 

At a Strategic Level:
I am not involved at a management level - but it has been stated that we are here to response to business needs and direction. That is, we support planned business initiatives by designing, implementing and maintaining the technology and information systems to support them. In addition we work to provide the information to assist in the assessment of these initiatives at an early stage.

Which sounds great, but being reactionary is immensely challenging - particularly when initiatives have tight deadlines.

At a more tactical level:
We have done a lot of work recently on managing lifecycle - hardware (server and desktop), software (office, windows, sql) and networking. We need to manage and plan for the replacement/upgrade of all the above as they come out of support/we need new stuff. This is stuff like standard server models - planned lifetime for hardware etc. Capacity planning also comes into this - growth rate of storage/VM environment etc.

At a design level - we built everything that can be to be site redundant across data centres - with the ability to run in the event of a site failure. Our core design principles are high availability and virtual first.

At an operational level:
We manage and monitor our service desk and issue/problem/change management - a key driver has been getting better visibility of these processes and the numbers are assessed weekly for trending and for identifying areas of improvement (such as user self service).

From a server side - monitoring and visibility has been another key driver. Knowing about an issue before a user calls is the goal - preemptive identification and resolution of problems is the goal.

So yes - we have a strategy, multiple ones in fact. The focus depends entirely on if you are talking to the CIO, Infrastructure/Service Desk Manager of the Team Leader.


12604 posts

Uber Geek
+1 received by user: 5916

Trusted

  Reply # 1103044 6-Aug-2014 08:41
Send private message

Outsourcing is a legitimate and often very successful strategy, it does not work in every scenario but it definitely has it's place. In my career I have taken an IT unit from the brink of being outsourced to being very successful, I have also recommended and change managed an IT unit to being outsourced
so I have seen both ends of the spectrum. 




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 


2505 posts

Uber Geek
+1 received by user: 932

Subscriber

  Reply # 1103062 6-Aug-2014 09:16
Send private message

Yes, we do.




Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

1375 posts

Uber Geek
+1 received by user: 579


  Reply # 1103093 6-Aug-2014 09:33
Send private message

We do, and we just spent 2 days on a team retreat discussing aspects of it.

2367 posts

Uber Geek
+1 received by user: 1140


  Reply # 1103227 6-Aug-2014 12:39
Send private message

BlueShift: We do, and we just spent 2 days on a team retreat discussing aspects of it.


BTDT.

My experience has been that IT strategies aren't worth the paper they're written on. If the business is short of money, spending *will* be deferred. Only when something breaks does it get the attention of the bean-counters.



1375 posts

Uber Geek
+1 received by user: 579


  Reply # 1103274 6-Aug-2014 13:29
Send private message

frankv:
BlueShift: We do, and we just spent 2 days on a team retreat discussing aspects of it.


BTDT.

My experience has been that IT strategies aren't worth the paper they're written on. If the business is short of money, spending *will* be deferred. Only when something breaks does it get the attention of the bean-counters.




We're lucky in that we do have a good budget, and buy-in from the company to have the decent infrastructure needed for the science they do. Belt-tightening is always an issue though, but that's just a commercial reality - if the money ain't there, it can't be spent.

4889 posts

Uber Geek
+1 received by user: 97

Trusted

  Reply # 1103436 6-Aug-2014 16:07
Send private message

I am not sure what the OP was asking but in terms of strategy I have developed a number of IT Strategies (Information Systems Strategic Plans) for a number of organisations.

They all start with the business plan and how IT can support the business direction and these days, how IT can create business or efficiency opportunities. This is a an ongoing dialogue with the business and a continuing discussion with an IT Governance group if one exists.

Any strategy that focusses on servers, OS updates etc. is not worth the paper it's written on. They are written by folks who think IT exists to its own end. Without the business, IT has no role.

That sort of work is the nuts and bolts of IT. Business usually don't care how that works so long as it does. But I have seen many CIO's who focus on that and lose focus on the business, and eventually lose their jobs!  Or failing that you get shadow IT in organisation as business units, frustrated by the lack of IT support for their work, go and do their own thing and then expect IT to make it work in the enterprise.




System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen. Harman Kardon HK AVR 254 7.1 receiver, Samsung 4K player, Google Chromecast

 


My Google+ page 

 

 

 

https://plus.google.com/+laurencechiu

 

 


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.