Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


139 posts

Master Geek
+1 received by user: 18


Topic # 151013 11-Aug-2014 10:15
Send private message

My website beehivemandate.co.nz has now experienced 900 minutes of downtime (since last night).  
The host domania.co.nz's website is also down, they're owned by echo3.co.nz and their site is down also.

Anyone else's sites effected.  Any ideas when this will be resolved. 
I'll give them a call around midday if nothing happens.

Create new topic


139 posts

Master Geek
+1 received by user: 18


  Reply # 1106250 11-Aug-2014 10:36
Send private message

It's just came back up now.

Baby Get Shaky!
1548 posts

Uber Geek
+1 received by user: 381

Trusted
Subscriber

  Reply # 1106260 11-Aug-2014 10:57
Send private message

Over 15 hours downtime in one go is just not acceptable in this day and age. Have you had any emails or contact from them with an explanation? I can't access their site from work but I'm guessing there won't be an SLA in place? Hopefully there will be an offer of compensation (an account credit of sorts).

8025 posts

Uber Geek
+1 received by user: 387

Trusted
Subscriber

  Reply # 1107205 12-Aug-2014 18:19
Send private message

Yeah that's too much downtime, change provider to someone more reliable imo.

14097 posts

Uber Geek
+1 received by user: 1788


  Reply # 1107223 12-Aug-2014 18:43
Send private message

Did they not have a status page explaining the outage when it was occuring? PM me if you are interested in a new hosting provider.



139 posts

Master Geek
+1 received by user: 18


  Reply # 1107415 13-Aug-2014 06:50
Send private message

Yeah I'm quite unhappy about this.  No offer of an account credit.  Even worse no explanation sent.  I emailed myself and got this short response...

 

We had rather large issue last night with one of our primary servers, all hands on deck, and we resolved the issue earlier this morning,
Very sorry for the outage. We are currently investigating the issue and cause.
Quite frankly (it came back up around 10.30am) I think they just got back in the morning and fixed it.
If not for my own monitoring I wouldn't have even known there was a down time.  I run a political blog and one of my colleagues wanted to publish something but couldn't because of the outage, and if there was a breaking political story during the down time I would've been pretty annoyed.
I've been with these guys for 8 months and this is the first major downtime, however the length of it and the lack of communication about it I find unacceptable.  They recently had a change in ownership.  Anyway I think I will be looking at switching to another host.
Any suggestions?  I currently pay $10.29 for 2gb's and unlimited bandwidth.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.