Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

511 posts

Ultimate Geek
+1 received by user: 32

Topic # 157521 3-Dec-2014 15:31

Hi All,

One of our client has a strange issue with her Outlook 2010. This is not affecting the rest of the 20+ users just her.

When a email comes in it goes to the sent items folder rather then inbox. It doesn't happen on all the emails just some at random.

This is what I have done / checked:

- Checked there was no client side rule "mange rules and alerts" inside Outlook
- Checled from the server side via powershell using "Get-InboxRule –Mailbox <username>"
- No server side rules setup inside Exchange 2010
- Re-created the outlook profile
- Re-created windows user profile
- Repaired Office 2010

I can't seem to find anything relating to this issue. The only thing left is re-installing Office 2010 on the users machine.

But before I do that I thought I will check here to see if anyone has come across that before.


Create new topic
584 posts

Ultimate Geek
+1 received by user: 90

  Reply # 1188055 3-Dec-2014 15:37
Send private message

Do emails go into the folder if Outlook is closed and you access the account via OWA? No other devices accessing the account?

511 posts

Ultimate Geek
+1 received by user: 32

  Reply # 1188078 3-Dec-2014 16:03

Kraven: Do emails go into the folder if Outlook is closed and you access the account via OWA? No other devices accessing the account?

Yes I can see the emails in the users sent items inside OWA as well. This kinda rules out being a the client side issue...

I think I will export the mailbox to a .PST and then disconnect it from exchange. The give her a new mailbox and import her mail in and see how that goes.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40

Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36

Microsoft ices heated developers
Posted 6-Jul-2018 20:16

PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45

Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08

Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03

Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27

Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13

Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00

Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12

Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52 to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34

Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.