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441 posts

Ultimate Geek
+1 received by user: 22


# 208288 5-Feb-2017 10:09
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This is weird. I have a  client's website which we recently moved hosting on. Screwed up the change of nameservers and the website was briefly down. It's now  back up - the nameservers have resolved - BUT ONLY on Firefox the  home page redirects to an account suspended page (which is what the former host puts up when you don't pay your account). 

 

So the website is up and running - on Chrome/IE/Safari on both Windows 10 and Mac - but on both Firefox the home page ONLY has this autoredirect on Firefox 

 

I've cleared caches - and using my VPN I can still see the problem on Firefox. 

 

It's only the home page - other pages work fine - but as soon as you go back to the "home" this suspended page shows up! 

 

Any ideas - google is failing me - the page is http://margotunlimited.com/





I help authors publish their books - DIYPublishing.co.nz

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1358 posts

Uber Geek
+1 received by user: 319


  # 1715657 5-Feb-2017 10:14
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Have you tried a forced refresh in the browser (Ctrl+F5)?


22063 posts

Uber Geek
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  # 1715659 5-Feb-2017 10:17
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Firefox internally caches DNS as well, have to go offline and back online to get it to re-request things.





Richard rich.ms

 
 
 
 


20 posts

Geek
+1 received by user: 3


  # 1715660 5-Feb-2017 10:17
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I just tried Edge and Firefox, both worked and showed the home page


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  # 1715661 5-Feb-2017 10:18
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Also it may have cached the redirect, that has happened before in FF when a friends site was malware infested. The malware did the http redirect with a massive long cache validity which was held onto.





Richard rich.ms



441 posts

Ultimate Geek
+1 received by user: 22


  # 1715668 5-Feb-2017 10:36
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I think that was the answer - the thing that got me that it was still a problem even when I turned my VPN  on. I cleared the browsing history - and its now fine.

 

Thanks everyone 





I help authors publish their books - DIYPublishing.co.nz

1358 posts

Uber Geek
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  # 1715679 5-Feb-2017 11:11
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Private browsing mode can also be a helpful tool in these instances.


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