Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 

1965 posts

Uber Geek

  # 1885467 18-Oct-2017 09:49
Send private message





Your issues are not related to the CSP model .....



actually it is.
When no one in the CSP chain wants know, and wont offer usefull help to sort it out...

When I need to come to a forum to get advice on how to move forward & fix does that not point to an issue
with the CSP model, as it is.
All those in the chain do not want to get involved . That points to a serious issue .


Yes, I now have more info to try & move forward. Thats not the point. I shouldnt need to come to a forum to get support for this.

467 posts

Ultimate Geek

  # 1885472 18-Oct-2017 09:56
Send private message

We are a reseller and do some CSP and some direct on behalf and have some clients who go direct to Microsoft.




Your issue isn't with the CSP, it's with the reseller. CSP's cannot get involved, it is the resellers responsbility. You haven't outlined your issue with the reseller, I find it quite strange that they don't want to help you.




As I mentioned I have done quite a few transfers and never had a problem.






231 posts

Master Geek


  # 1885508 18-Oct-2017 10:02
One person supports this post
Send private message

Just on a side note, not all CSP's sell through a re-seller, we as a MS Partner and CSP only sell direct to our client businesses, this allows us to sort out licensing for clients and to package product and/or solution bundles for our clients as suits. Our clients also have access to us via 0800 number and support email to ensure we can resolve any issues they might run into. 


I do sympathize with the issues you run into when your dealing with a re-seller and are at least 1 step removed from the CSP. At the same time for many people, MS licensing can be terribly complex if not done correctly, O365 in many ways is the most simple licensing arrangement.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45

Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30

JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59

Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34

NZ Police releases public app
Posted 8-Jan-2020 11:43

Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06

Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54

AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42

AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32

Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32

Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30

Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01

NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00

New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.