Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 

1454 posts

Uber Geek
+1 received by user: 322

  Reply # 1885467 18-Oct-2017 09:49
Send private message





Your issues are not related to the CSP model .....



actually it is.
When no one in the CSP chain wants know, and wont offer usefull help to sort it out...

When I need to come to a forum to get advice on how to move forward & fix does that not point to an issue
with the CSP model, as it is.
All those in the chain do not want to get involved . That points to a serious issue .


Yes, I now have more info to try & move forward. Thats not the point. I shouldnt need to come to a forum to get support for this.

427 posts

Ultimate Geek
+1 received by user: 80

  Reply # 1885472 18-Oct-2017 09:56
Send private message

We are a reseller and do some CSP and some direct on behalf and have some clients who go direct to Microsoft.




Your issue isn't with the CSP, it's with the reseller. CSP's cannot get involved, it is the resellers responsbility. You haven't outlined your issue with the reseller, I find it quite strange that they don't want to help you.




As I mentioned I have done quite a few transfers and never had a problem.





170 posts

Master Geek
+1 received by user: 30


  Reply # 1885508 18-Oct-2017 10:02
One person supports this post
Send private message

Just on a side note, not all CSP's sell through a re-seller, we as a MS Partner and CSP only sell direct to our client businesses, this allows us to sort out licensing for clients and to package product and/or solution bundles for our clients as suits. Our clients also have access to us via 0800 number and support email to ensure we can resolve any issues they might run into. 


I do sympathize with the issues you run into when your dealing with a re-seller and are at least 1 step removed from the CSP. At the same time for many people, MS licensing can be terribly complex if not done correctly, O365 in many ways is the most simple licensing arrangement.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08

Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03

Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27

Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13

Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00

Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12

Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52 to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34

Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07

All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21

Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54

Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15

IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12

New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17

Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.