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317 posts

Ultimate Geek
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Topic # 230737 11-Mar-2018 00:27
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I'm trying to find where windows 10 stores the emails in the built-in mail programme.


I cannot find them in the appdata\local\packages\Microsoft.windowscommunicationapps\localstate\indexed\livecomm\(any foldername)\(any foldername)\Mail


But I can't find the Mail folders. I can find the folders like indexed and livecomm but the folders within them don't contain any mail folders.


In the windows 10 mail programme itself I can save each email as an eml file, but can only do that one at a time.


I want to convert the windows 10 emails to a pst file so I can import them into Outlook





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Doesn't know what he doin
2872 posts

Uber Geek
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  Reply # 1972622 11-Mar-2018 09:35
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What email provider and protocol are you using? If its like IMAP or something why not just set that up in Outlook and set it to retrieve past emails as well as new? I suspect that would be a whole lot easier than doing the above. 





900 posts

Ultimate Geek
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  Reply # 1972624 11-Mar-2018 09:41
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Apparently if you are using something other than POP it will not store the emails on the computer.


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317 posts

Ultimate Geek
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  Reply # 1973680 13-Mar-2018 02:33
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I'm using snap



1494 posts

Uber Geek
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  Reply # 1973688 13-Mar-2018 03:28
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As the others have pointed out, whether the emails are stored locally on your computer depends upon the protocol being used.


The Snap email service you are using supports both POP3 and IMAP:


POP3 retrieves emails from the Snap server and stores them on your computer then deletes them on the email server.


IMAP downloads the messages but does not store them locally and does not delete them from the server. It is the more common protocol because it works far better when you have multiple devices (e.g. computer and mobile phone) on which you are accessing the same email account. With IMAP you can read an email on one device and have it updated as read on all other devices.


If your emails are all stored on the mail server then Outlook can import all the emails stored on the server without any export or conversion required in Windows 10 Mail. It is easy to find out if this is the case by setting up your Snap email account on Outlook and see if all the emails are accessible in Outlook. If the emails are visible in Outlook then then you can stop using Windows 10 Mail.


Your contacts have to be exported separately using, from memory, the Windows 10 People application.

317 posts

Ultimate Geek
+1 received by user: 6

  Reply # 1973958 13-Mar-2018 13:40
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Thanks for that





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