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Topic # 23565 2-Jul-2008 19:59
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Sitting next to me is an invoice from an IT company to a client of theirs for the following:

SBS 2003 Standard w/ 5 CALs and a media kit: $3880 +gst
SBS 2003 CALs 5 pack: $1940 +gst

+ GST of $727.50

Grand total: $6547.50

And yes, it was accepted, and paid.



Names withheld to protect the innocent (and unfortunately the criminals as well).

And no, neither party is anyone I have worked for, or had as a client.




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  Reply # 142338 2-Jul-2008 20:03
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Highway robbery - still, that's what you get for not shopping around I suppose..

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  Reply # 142383 2-Jul-2008 22:15
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I'd love to confront that IT company and find out how they can justify that mark-up? That should cost just over $2k ex gst for both the server and the cals! You can buy a whole server with that preinstalled for far less.

The only explanation is that they have included some consultancy or implementation in the price, but not likely.

Somebody needs to inform the customer they have been ripped off. This isn't the customer's fault, especially if it's coming from a 'trusted' advisor.

 
 
 
 


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  Reply # 142384 2-Jul-2008 22:23
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tonyhughes: Sitting next to me is an invoice from an IT company to a client of theirs for the following:

SBS 2003 Standard w/ 5 CALs and a media kit: $3880 +gst
SBS 2003 CALs 5 pack: $1940 +gst

+ GST of $727.50

Grand total: $6547.50

And yes, it was accepted, and paid.



Names withheld to protect the innocent (and unfortunately the criminals as well).

And no, neither party is anyone I have worked for, or had as a client.


The price for the server software and 5 CALs is the retail price for full box product but should have been $3880 INC GST.
OEM would have been a lot cheaper!

Don't know where the price for the 5 CALs came from??? Surprised




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  Reply # 142387 2-Jul-2008 22:31
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CYaBro: The price for the server software and 5 CALs is the retail price for full box product but should have been $3880 INC GST.OEM would have been a lot cheaper!
Don't know where the price for the 5 CALs came from??? Surprised


Not sure where your pricing came from but SBS Standard 2003 R2 (retail product) is only $1204.30 ex GST RRP. Even the Premium version is only $2605.10 ex GST RRP. And the CALs should only be $973.30 ex GST RRP. So a total of $2177.60 ex GST RRP.

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  Reply # 142390 2-Jul-2008 22:40
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amanzi:
CYaBro: The price for the server software and 5 CALs is the retail price for full box product but should have been $3880 INC GST.OEM would have been a lot cheaper!
Don't know where the price for the 5 CALs came from??? Surprised


Not sure where your pricing came from but SBS Standard 2003 R2 (retail product) is only $1204.30 ex GST RRP. Even the Premium version is only $2605.10 ex GST RRP. And the CALs should only be $973.30 ex GST RRP. So a total of $2177.60 ex GST RRP.


Yea you're right sorry.
I looked on IMs website but didn't read the description correctly.
That price is for the tranistion pack.






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  Reply # 142404 2-Jul-2008 23:36
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It was shown to me by someone in the industry who wanted my opinion and my jaw just dropped. It did not include any labour/work/consultancy/design or anything.

Apparently the business concerned has also never recieved any media, any indication or confirmation of licencing in any way, and no stickers/COAs at all.




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  Reply # 142774 3-Jul-2008 23:13
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tonyhughes: It was shown to me by someone in the industry who wanted my opinion and my jaw just dropped. It did not include any labour/work/consultancy/design or anything.

Apparently the business concerned has also never recieved any media, any indication or confirmation of licencing in any way, and no stickers/COAs at all.


Apart from the pricing being highway robbery, that second part makes the whole thing bordering on outright fraud.




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  Reply # 143460 6-Jul-2008 20:18
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That price is pretty huge, I was first thinking that it could have SA or something included, but no, stil highly priced for that.

Trying to compete with online retailers who sell below cost, or at very little margin (less than 1%) is bloody hard, so on some products you may have to charge more .
But still, you have to know when to dip your hand into the cookie jar. It seems these people decided they would just steal the factory!


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  Reply # 143835 7-Jul-2008 15:00
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Simonm:

That price is pretty huge, I was first thinking that it could have SA or something included, but no, stil highly priced for that.

Trying to compete with online retailers who sell below cost, or at very little margin (less than 1%) is bloody hard, so on some products you may have to charge more .
But still, you have to know when to dip your hand into the cookie jar. It seems these people decided they would just steal the factory!



The problem here is that the prices they charged were double or triple the RRP. Vendors shouldn't have to compete against online retailers as vendors usually provide free pre-sales time that includes researching the best options available for a customer. If a customer of mine wants to buy from an online retailer, then that's fine with me - but they lose out on my free advice and they are also responsible for dealing with returns and warranties themselves. But I don't sell anything to my customers at higher than the RRP, unless I'm bundling implementation or consultancy time with the product, and even then it should be clearly spelled out that way.

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  Reply # 143842 7-Jul-2008 15:05
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Maybe that IT company run Diesel cars and need to recoup the RUC! Hope the customer was a government one :-)

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  Reply # 145142 8-Jul-2008 23:07
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tonyhughes: Sitting next to me is an invoice from an IT company to a client of theirs for the following:

SBS 2003 Standard w/ 5 CALs and a media kit: $3880 +gst
SBS 2003 CALs 5 pack: $1940 +gst

+ GST of $727.50

Grand total: $6547.50

And yes, it was accepted, and paid.



Names withheld to protect the innocent (and unfortunately the criminals as well).

And no, neither party is anyone I have worked for, or had as a client.


I hope they at least got OLP licenses?

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  Reply # 145853 10-Jul-2008 00:47
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The 5 CAL's come with the SBS licence dont they?

But yes that is a massive rip-off!

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  Reply # 145916 10-Jul-2008 08:45
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I hope they at least got OLP licenses?


And Bill Gates to install it.

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