Is JetHost still operating?

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21 posts

Geek

Reply # 376925 5-Sep-2010 16:56

robbyp:
Delorean: Well, all websites now have the message the EziWeb are trying to restore services

Anyone know of another Hosting Co out there that has similar pricing to JetHost?

I wonder if this eziweb actually purhcased the company , as it was for sale. If they did, then the websites should never have gone down. Certainly someone has made a major stuff up. I see the website however is back online.

Regarding other hosts with similar pricing, as the post above allured to, you get what you pay for. The host I use charges more, but then again their service and reliability is top notch.

eziWeb was one of the bidders for the company, but the liquidators were unable to sell it in the end which is why the liquidators had to walk away (not their fault) and the hosting was discontinued. Snap housed the servers in their datacenter and got eziWeb to help with the client queries when the hosting was stopped. eziWeb does Snap's hosting for them but we're a completely different company otherwise and there is no shared ownership or management between the two companies. It's created a huge amount of work for us helping clients, most of whom have move their hosting elsewhere so there was never really anything in it for us.

robbyp

1163 posts

Uber Geek

Reply # 376945 5-Sep-2010 18:08

mindtpi:
robbyp:
Delorean: Well, all websites now have the message the EziWeb are trying to restore services

Anyone know of another Hosting Co out there that has similar pricing to JetHost?

I wonder if this eziweb actually purhcased the company , as it was for sale. If they did, then the websites should never have gone down. Certainly someone has made a major stuff up. I see the website however is back online.

Regarding other hosts with similar pricing, as the post above allured to, you get what you pay for. The host I use charges more, but then again their service and reliability is top notch.

eziWeb was one of the bidders for the company, but the liquidators were unable to sell it in the end which is why the liquidators had to walk away (not their fault) and the hosting was discontinued. Snap housed the servers in their datacenter and got eziWeb to help with the client queries when the hosting was stopped. eziWeb does Snap's hosting for them but we're a completely different company otherwise and there is no shared ownership or management between the two companies. It's created a huge amount of work for us helping clients, most of whom have move their hosting elsewhere so there was never really anything in it for us.

I think finding a good web hosting, is a bit like investing in finance companies. You have to do your research and make sure they have been around for a long time, and if a deal looks to good to be true, it almost always is.
Also those companies who lost their website, why didn't they have backups. Surely they can get the original website files back from their developers, who set it up for them, and get the website back to a stage it was when it was first setup. They may lose any changes they made in the CMS, but it is a start. If the developer was the host, it is probably a good reason to host the website seperately from the developer. In most web hosting terms, they specifically say that cusomters must make their own backups too.

mindtpi

21 posts

Geek

Reply # 376949 5-Sep-2010 18:28

robbyp:
mindtpi:
robbyp:
Delorean: Well, all websites now have the message the EziWeb are trying to restore services

Anyone know of another Hosting Co out there that has similar pricing to JetHost?

I wonder if this eziweb actually purhcased the company , as it was for sale. If they did, then the websites should never have gone down. Certainly someone has made a major stuff up. I see the website however is back online.

Regarding other hosts with similar pricing, as the post above allured to, you get what you pay for. The host I use charges more, but then again their service and reliability is top notch.

eziWeb was one of the bidders for the company, but the liquidators were unable to sell it in the end which is why the liquidators had to walk away (not their fault) and the hosting was discontinued. Snap housed the servers in their datacenter and got eziWeb to help with the client queries when the hosting was stopped. eziWeb does Snap's hosting for them but we're a completely different company otherwise and there is no shared ownership or management between the two companies. It's created a huge amount of work for us helping clients, most of whom have move their hosting elsewhere so there was never really anything in it for us.

I think finding a good web hosting, is a bit like investing in finance companies. You have to do your research and make sure they have been around for a long time, and if a deal looks to good to be true, it almost always is.
Also those companies who lost their website, why didn't they have backups. Surely they can get the original website files back from their developers, who set it up for them, and get the website back to a stage it was when it was first setup. They may lose any changes they made in the CMS, but it is a start. If the developer was the host, it is probably a good reason to host the website seperately from the developer. In most web hosting terms, they specifically say that cusomters must make their own backups too.

I agree but that wasn't the case with most clients unfortunately. A lot of them don't appear to be very technical so they didn't know how to back up the sites in CPanel even though it's very easy to do. Personally, the minute I'd received the original notification of of the liquidation I would have moved my site immediately....

robbyp

1163 posts

Uber Geek

Reply # 376952 5-Sep-2010 18:31

mindtpi:
robbyp:
mindtpi:
robbyp:
Delorean: Well, all websites now have the message the EziWeb are trying to restore services

Anyone know of another Hosting Co out there that has similar pricing to JetHost?

I wonder if this eziweb actually purhcased the company , as it was for sale. If they did, then the websites should never have gone down. Certainly someone has made a major stuff up. I see the website however is back online.

Regarding other hosts with similar pricing, as the post above allured to, you get what you pay for. The host I use charges more, but then again their service and reliability is top notch.

eziWeb was one of the bidders for the company, but the liquidators were unable to sell it in the end which is why the liquidators had to walk away (not their fault) and the hosting was discontinued. Snap housed the servers in their datacenter and got eziWeb to help with the client queries when the hosting was stopped. eziWeb does Snap's hosting for them but we're a completely different company otherwise and there is no shared ownership or management between the two companies. It's created a huge amount of work for us helping clients, most of whom have move their hosting elsewhere so there was never really anything in it for us.

I think finding a good web hosting, is a bit like investing in finance companies. You have to do your research and make sure they have been around for a long time, and if a deal looks to good to be true, it almost always is.
Also those companies who lost their website, why didn't they have backups. Surely they can get the original website files back from their developers, who set it up for them, and get the website back to a stage it was when it was first setup. They may lose any changes they made in the CMS, but it is a start. If the developer was the host, it is probably a good reason to host the website seperately from the developer. In most web hosting terms, they specifically say that cusomters must make their own backups too.

I agree but that wasn't the case with most clients unfortunately. A lot of them don't appear to be very technical so they didn't know how to back up the sites in CPanel even though it's very easy to do. Personally, the minute I'd received the original notification of of the liquidation I would have moved my site immediately....

Ditto. I was contacted by one Jethost client to help them move their website, but they couldn't provide me with their files, so wasn't able to help.

Rosscoe

1 post

Wannabe Geek

Reply # 377166 6-Sep-2010 15:35

Advice required. Our local swim club has its domain name hosted by Jethost. Fortunately our web site is with sportsground - domain name is forwarded to this. Have email addresses hosted by Jethost - some just forwarded, some hosted by Jethost. Have notice recently that

a) cant get to the administrator console at port 2082
b) one account isnt able to send email. User is connected to broadband throughe xtra so had outgoing port set to 26 - this no longer workds, setting to 25 worked for a week but also no longer working - suspect xtra's security and port 25 blocking has kiked in.

Our web site is still up so fowrader still working, and still getting emails forwarded through our other email addresses.

Who do I try to contact or should we simply cut our losses and transfer our domain to another host?

Suggesitons welcome.

Cheers

Buda

8 posts

Wannabe Geek

Reply # 377168 6-Sep-2010 15:46

Help!

I got this email from the Discount Domains:

"You need to contact your current mail server to update the MX records with mail@discountdomains.co.nz
At present your name server and mail service is not with Discount Domains.

You will need to contact jethost.net.nz"

I'm trying to move my emails over to them. I can't contact Jethost because no one answers my emails there.

How do I change my MX records through Jethost?

freitasm

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Reply # 377169 6-Sep-2010 15:48

You have to change the MX records with your registrar. If the domain was registered with Jethost then your chances are slim. If your domain is registered with another company, then contact this other company.

PM your domain and I will check for you.

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management | Customer Relationship Management

Buda

8 posts

Wannabe Geek

Reply # 377173 6-Sep-2010 15:55

Our domain name is registered with Discount Domains. Does that mean they should be able to sort this?

I've sent you an email.

robbyp

1163 posts

Uber Geek

Reply # 377174 6-Sep-2010 15:56

Buda: Help!

I got this email from the Discount Domains:

"You need to contact your current mail server to update the MX records with mail@discountdomains.co.nz
At present your name server and mail service is not with Discount Domains.

You will need to contact jethost.net.nz"

I'm trying to move my emails over to them. I can't contact Jethost because no one answers my emails there.

How do I change my MX records through Jethost?

If you contact Webdrive, they maybe able to change them for you, as I beleive Jethost was just a webdrive reseller for domains. However it depends on how your domain is configured. If the nameservers are set to the servers of jethost, then you probably have no choice but to first change the host, and then get the new host to change the mx settings on their server, if you can't contact jethost.

robbyp

1163 posts

Uber Geek

Reply # 377175 6-Sep-2010 15:57

Buda: Our domain name is registered with Discount Domains. Does that mean they should be able to sort this?

I've sent you an email.

They will be able to sort it if the nameservers are set to their servers, and you are paying for dns/web/email hosting with them. However from what you earlier said, it doesn't sound as if that is the case. You may just need to ask them to change the nameservers to their server.

freitasm

BDFL - Memuneh
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Reply # 377178 6-Sep-2010 16:01

Buda: Our domain name is registered with Discount Domains. Does that mean they should be able to sort this?

I've sent you an email.

The NS is pointing to Jethost, and the domain is registered with "aplus" (is this Discount Domains registrar)?

If this domain is indeed registered through Discount Domains you will have to ask them to change the NS to another service - theirs perhaps? If they change to their own NS make sure you get information on how to access the service to change the MX records to a new email provider.

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management | Customer Relationship Management

freitasm

BDFL - Memuneh
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Reply # 377181 6-Sep-2010 16:03

Rosscoe: Advice required. Our local swim club has its domain name hosted by Jethost. Fortunately our web site is with sportsground - domain name is forwarded to this. Have email addresses hosted by Jethost - some just forwarded, some hosted by Jethost. Have notice recently that

a) cant get to the administrator console at port 2082
b) one account isnt able to send email. User is connected to broadband throughe xtra so had outgoing port set to 26 - this no longer workds, setting to 25 worked for a week but also no longer working - suspect xtra's security and port 25 blocking has kiked in.

Our web site is still up so fowrader still working, and still getting emails forwarded through our other email addresses.

Who do I try to contact or should we simply cut our losses and transfer our domain to another host?

Suggesitons welcome.

Cheers

You might have some luck contacting Snap.net.nz seeing this is the hosting provider in the records. Your domain NS is indeed hosted by Jethosts...

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management | Customer Relationship Management

robbyp

1163 posts

Uber Geek

Reply # 377188 6-Sep-2010 16:12

Discountdomains are likely to be a reseller of Aplus, as I believe all domain registrars in NZ are resellers when it comes to international domains.
Not sure if there is much snap can do, as they wouldn't have any direct contract with the OP. I think they would be best to change the nameservers, to remove the problem from the equation.