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615 posts

Ultimate Geek
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Topic # 83194 12-May-2011 10:53
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I'm trying to import a csv contact list into Outlook 2010.  The majority of the phone numbers are in standard canonical format i.e

+(international code)(area code)(number)

but when I import them into Outlook, it drops the plus sign.  
Very annoying as I'm wanting to sync this with my mobile. 

Googling points me to "Actions>Call Contact>New Call...>Dialing Options" for Outlook 2003, but I can't find or work out the equivalent for 2010. 

Anyone experienced this before? 

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  Reply # 468224 12-May-2011 11:26
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What OS?

In Windows 7 the control panel applet is called dialing rules 



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Ultimate Geek
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  Reply # 468229 12-May-2011 11:39
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nathan: What OS?

In Windows 7 the control panel applet is called dialing rules 


It is Windows 7.  
I don't think the Dialling rules dialogue is the right place though.  Nothing there alters the displayed number in Outlook. 

 
 
 
 


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  Reply # 468233 12-May-2011 11:48
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my Outlook 2010 saves contacts fine, and doesn't alter the number when I create a new contact with +64 xx xxx xxx etc

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  Reply # 468235 12-May-2011 11:52
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normally the first time you create a new contact in Outlook on a freshly installed Windows 7 machine, Outlook will prompt you up with that dialing rules dialogue box



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Ultimate Geek
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  Reply # 468251 12-May-2011 12:44
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nathan: normally the first time you create a new contact in Outlook on a freshly installed Windows 7 machine, Outlook will prompt you up with that dialing rules dialogue box


Thanks for your help.

When you mentioned the dialling rules I did set up my area code and restarted Outlook, but its only taken effect since I restarted the Telephony service.

Cheers! 

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