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Topic # 80181 28-Mar-2011 11:36
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I am currently working with a supplier to provide pc to sms solution for notification of upcoming sales, notification their machine is fixed, ready etc.  
My problem is this...

The proposed SMS provider will be Clickatell.  

They can either have have responses go  to a dedicated mobile phone... or the alternative setup is for replies to go back to clickatell via Vodafone MSISDN.  I am trying to find out if anyone has used their service before and managed to comply with the SPAM ACT, via providing a free unsubscribe via same mechanism that was used to provide the promotion activity... i.e. free SMS back to sender?  

If using the NZ Telco gateways i know there is the 'free return' leg of the conversation, i.e. if its MO type message, then provide can say "thanks for your vote" etc, and for MT messages, the receiver can respond once free i.e. quit, unsub, etc...  

Of course the NZ telcos cost much more than the overseas providers, and therefore preference is to keep the cheapest option, but stay on DIA's good side...

any advice would be greatly appreciated. 

 

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  Reply # 452698 28-Mar-2011 12:06
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jrwebnz:

The proposed SMS provider will be Clickatell.  


 


Good luck.

Clickatell aren't overly concerned with playing by the rules in regards to spam. For that reason you will find that your hit rate to 2degrees, at least, will be somewhat... spotty.

Do yourself a favour: pay the extra couple of cents per message and use a reputable local company. Get a service that's reliable. Also, keep the cash within NZ etc. etc.






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These comments are my own and do not represent the opinions of 2degrees.


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  Reply # 452724 28-Mar-2011 12:53
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SaltyNZ: Do yourself a favour: pay the extra couple of cents per message and use a reputable local company. Get a service that's reliable. Also, keep the cash within NZ etc. etc.


Not trying to troll you SaltyNZ, yes it is a few extra cents a message, but it's the monthly access fees that are the killer.

I was quoted $300 a month for a SOAP webservice, plus helpdesk support and a couple others.  For smaller clients it just isn't economical.  I did speak to someone at 2degrees about an SMNP interface, hoping you'd pass SMS onto the other providers, but alas, technically, this isn't doable Wink

Someone should come up with a service which caters to the smaller guys, could make a fortune.

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