Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | ... | 33
144 posts

Master Geek
+1 received by user: 32
Inactive user


  Reply # 734137 18-Dec-2012 09:50
Send private message

Why did I ever expect any level of service from the Warehouse!

Rang the 0800 number on Friday, "yes sir your order will be dispatched this afternoon"

Rang on Monday for track and trace (couriers way out west can be fun!) "no tracking number available sir, I will look into it and call you back"

No call back of course!

Rang again this morning, "no tracking number is available, I will get someone to look into it and call you back"

yeah right!

"oh, you appear to be unhappy sir, why don't we just cancel the order"

WTF!

344 posts

Ultimate Geek
+1 received by user: 19


Reply # 734142 18-Dec-2012 09:54
Send private message

Seakiwi: Why did I ever expect any level of service from the Warehouse!

Rang the 0800 number on Friday, "yes sir your order will be dispatched this afternoon"

Rang on Monday for track and trace (couriers way out west can be fun!) "no tracking number available sir, I will look into it and call you back"

No call back of course!

Rang again this morning, "no tracking number is available, I will get someone to look into it and call you back"

yeah right!

"oh, you appear to be unhappy sir, why don't we just cancel the order"

WTF!


Lol 

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
33 posts

Geek
+1 received by user: 3


  Reply # 734150 18-Dec-2012 10:02
Send private message

Warehouse Stationery are probably selling the units that didn't get sent out to those who ordered last Monday.

Anyone received their N4 from the batch apparently sent out yesterday?

144 posts

Master Geek
+1 received by user: 32
Inactive user


  Reply # 734164 18-Dec-2012 10:31
Send private message

Who'd a believed it!

Just got a call back with an actual tracking number!

119 posts

Master Geek
+1 received by user: 19


  Reply # 734189 18-Dec-2012 11:03
Send private message

Called them again
Still hasnt shipped
No tracking code
They wouldn't call the supplier

:/

344 posts

Ultimate Geek
+1 received by user: 19


  Reply # 734191 18-Dec-2012 11:06
Send private message

mwilcox: Called them again
Still hasnt shipped
No tracking code
They wouldn't call the supplier

:/


That differs somewhat from what 2degrees advised yesterday. Disappointing I'm sure.

119 posts

Master Geek
+1 received by user: 19


  Reply # 734194 18-Dec-2012 11:10
Send private message

Okay they just called me back with a tracking number, looks like it's being delivered today. Finally!

344 posts

Ultimate Geek
+1 received by user: 19


  Reply # 734196 18-Dec-2012 11:15
Send private message

mwilcox: Okay they just called me back with a tracking number, looks like it's being delivered today. Finally!


Enjoy it. Just in time for Christmas :)

33 posts

Geek
+1 received by user: 3


  Reply # 734339 18-Dec-2012 14:15
Send private message

Right, just got off the phone to the Warehouse. Friendly chap popped me on hold while he tried to check up on it, came back about 5 mins later, unable to find tracking info from 2degrees. So, he's chasing it up with them and hopefully will call me back when they have some tracking details.

So, if you're still waiting - I would strongly advise giving the Warehouse a call (0800 733 665) to get the ball rolling on chasing up your order and tracking number.

119 posts

Master Geek
+1 received by user: 19


  Reply # 734343 18-Dec-2012 14:21
Send private message

Courier just arrived with my N4! Good luck to everyone else!

104 posts

Master Geek


  Reply # 734345 18-Dec-2012 14:24
Send private message

Mine arrived from twh this morning. Its so cool! Hang in there guys I know it's easy for me to say. I ordered it on the 12th and live in Wellington

4 posts

Wannabe Geek


  Reply # 734507 18-Dec-2012 18:51
Send private message

Received an email from the Warehouse at 4pm today (Tuesday). Gave me a tracking number and hopefully N4 will be delivered 1st thing Wednesday here in Wellington CBD....

1 post

Wannabe Geek


  Reply # 734566 18-Dec-2012 21:01
Send private message

The Warehouse has been remarkably useless with my order. I ordered on the 12th, and I'm yet to even get a tracking number.

I have an order number but the 'Your orders' section of their website claims I have to orders. I emailed customer service and was greeted with a 'mailbox full' message. At least the person managing their twitter account is responsive!

It seems like the Warehouse is being dragged kicking and screaming into the world of e-commerce.

33 posts

Geek
+1 received by user: 3


  Reply # 734571 18-Dec-2012 21:06
Send private message

coldfu5ion: The Warehouse has been remarkably useless with my order. I ordered on the 12th, and I'm yet to even get a tracking number.

I have an order number but the 'Your orders' section of their website claims I have to orders. I emailed customer service and was greeted with a 'mailbox full' message. At least the person managing their twitter account is responsive!

It seems like the Warehouse is being dragged kicking and screaming into the world of e-commerce.


Hey, I found often clicking the big "orders" button with a picture of a parcel once logged in never seems to work. Once logged into "your warehouse", try the link in the left hand menu for "your orders".

I'm in the same boat as you, pretty annoying to hear it sounds as folks who ordered later are already getting their phones. Even by CourierPost, they should arrive next day in the North Island - so I don't think they can lay blame there.

200 posts

Master Geek
+1 received by user: 23


  Reply # 734709 19-Dec-2012 08:37
Send private message

got mine today :DDDD (from google)

1 | ... | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | ... | 33
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

TCF and Telcos Toughen Up on Scam Callers
Posted 23-Apr-2018 09:39


Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.