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733 posts

Ultimate Geek
+1 received by user: 68

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  Reply # 800286 16-Apr-2013 16:01
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ritzlal:
northover:
ritzlal: Hmmm. Same problem. Tried ordering but order got cancelled the next day. Strange considering I ordered my Nexus 4 the same way and have not changed anything since I successfully ordered previously. Ordered using ASB credit card (details have been updated with my YouShop address). Any ideas?


Ritzlal you sound exactly the same as me with ASB etc.  I have now tried to order and have reestablished the same Youshop address and removed and replaced the same CC on Wallet but no joy at all. Has been cancelled 6 or 7 times now (you think I would learn).

To me it points to a change in what Google are doing to verify the CC details.  Most frustrating.

I too am keen to find a solution.......ANYONE?


Haha 6-7 times :) you're very patient! I tried twice and got frustrated. Told a friend I'd get him the 8GB Nexus for $400NZD or less but I haven't been able to deliver for him!

I wonder if they are checking the name on the credit card and the name in Google Wallet since my name in Google Wallet is "NZ***** Firstname Lastname" which is according to YouShop (matched YouShop address to Google Wallet). Something has changed but I just can't figure out what!


You can remove your YouShop ID from the name line, as long as you still include it on another address line. Probably better as you say they will likely match the CC Name with the top line of the address?

338 posts

Ultimate Geek
+1 received by user: 19


  Reply # 800291 16-Apr-2013 16:09
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NzBeagle:
ritzlal:
northover:
ritzlal: Hmmm. Same problem. Tried ordering but order got cancelled the next day. Strange considering I ordered my Nexus 4 the same way and have not changed anything since I successfully ordered previously. Ordered using ASB credit card (details have been updated with my YouShop address). Any ideas?


Ritzlal you sound exactly the same as me with ASB etc.  I have now tried to order and have reestablished the same Youshop address and removed and replaced the same CC on Wallet but no joy at all. Has been cancelled 6 or 7 times now (you think I would learn).

To me it points to a change in what Google are doing to verify the CC details.  Most frustrating.

I too am keen to find a solution.......ANYONE?


Haha 6-7 times :) you're very patient! I tried twice and got frustrated. Told a friend I'd get him the 8GB Nexus for $400NZD or less but I haven't been able to deliver for him!

I wonder if they are checking the name on the credit card and the name in Google Wallet since my name in Google Wallet is "NZ***** Firstname Lastname" which is according to YouShop (matched YouShop address to Google Wallet). Something has changed but I just can't figure out what!


You can remove your YouShop ID from the name line, as long as you still include it on another address line. Probably better as you say they will likely match the CC Name with the top line of the address?


Yea that was my thinking. Will give that a go when I get home tonight :) Thanks for the suggestion.

 
 
 
 


104 posts

Master Geek


  Reply # 800332 16-Apr-2013 16:54
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LOL. That's why I tried so many times. I changed things like that each attempt but each one came back cancelled. I ordered and received an orb 6 weeks ago, so something has changed since then I feel

115 posts

Master Geek
+1 received by user: 5


  Reply # 800923 17-Apr-2013 12:54
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How long does it usually take for Google to cancel an order, a few hours? Less than a day? .. This is day #2 that it's sitting as processing.

338 posts

Ultimate Geek
+1 received by user: 19


  Reply # 800935 17-Apr-2013 13:11
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Badboy2303: How long does it usually take for Google to cancel an order, a few hours? Less than a day? .. This is day #2 that it's sitting as processing.


My previous one was cancelled within 2 days. I have ordered through the Play store again last night. Not cancelled as yet. Just out of curiosity. Have you ordered previously? What bank are you with? Thanks.

115 posts

Master Geek
+1 received by user: 5


  Reply # 800936 17-Apr-2013 13:15
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I haven't ordered previously. I haven't been thoroughly through the thread so i'm not sure on all the issues people have been having lately and how frustrating google has been. (Here's hoping I don't get to experience some of them.)

I'm with ANZ. (Been checking my secure bank mail as I thought I read somewhere about getting sent mail RE the payment to google.)

104 posts

Master Geek


  Reply # 801114 17-Apr-2013 17:09
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Badboy2303: I haven't ordered previously. I haven't been thoroughly through the thread so i'm not sure on all the issues people have been having lately and how frustrating google has been. (Here's hoping I don't get to experience some of them.)

I'm with ANZ. (Been checking my secure bank mail as I thought I read somewhere about getting sent mail RE the payment to google.)



Well I have just started all over again to see if that helps at all.  Setup a new gmail address new wallet with a direct debit card from ASB.  Same Youshop address.  Ordered another 8GB nexus.

I did the whole process using Tunnel Bear so the only thing that will Wiff of NZ will be my Credit Card

Lets see how this one goes.  Surprised

All my previous orders have been cancelled after the two day mark.

Would be keen to hear if anyone else has managed to do this in the last couple of weeks

115 posts

Master Geek
+1 received by user: 5


  Reply # 801174 17-Apr-2013 19:47
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northover:
Badboy2303: I haven't ordered previously. I haven't been thoroughly through the thread so i'm not sure on all the issues people have been having lately and how frustrating google has been. (Here's hoping I don't get to experience some of them.)

I'm with ANZ. (Been checking my secure bank mail as I thought I read somewhere about getting sent mail RE the payment to google.)



Well I have just started all over again to see if that helps at all.  Setup a new gmail address new wallet with a direct debit card from ASB.  Same Youshop address.  Ordered another 8GB nexus.

I did the whole process using Tunnel Bear so the only thing that will Wiff of NZ will be my Credit Card

Lets see how this one goes.  Surprised

All my previous orders have been cancelled after the two day mark.

Would be keen to hear if anyone else has managed to do this in the last couple of weeks

Alright I've just done this too. About two hours ago I got an email saying the order was cancelled :(

Hopefully this time goes better :d

338 posts

Ultimate Geek
+1 received by user: 19


  Reply # 801906 18-Apr-2013 21:20
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northover:
Badboy2303: I haven't ordered previously. I haven't been thoroughly through the thread so i'm not sure on all the issues people have been having lately and how frustrating google has been. (Here's hoping I don't get to experience some of them.)

I'm with ANZ. (Been checking my secure bank mail as I thought I read somewhere about getting sent mail RE the payment to google.)



Well I have just started all over again to see if that helps at all.  Setup a new gmail address new wallet with a direct debit card from ASB.  Same Youshop address.  Ordered another 8GB nexus.

I did the whole process using Tunnel Bear so the only thing that will Wiff of NZ will be my Credit Card

Lets see how this one goes.  Surprised

All my previous orders have been cancelled after the two day mark.

Would be keen to hear if anyone else has managed to do this in the last couple of weeks


How'd you go? I got the cancellation email this evening. Gutted! Haha.

115 posts

Master Geek
+1 received by user: 5


  Reply # 801907 18-Apr-2013 21:22
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ritzlal:
northover:
Badboy2303: I haven't ordered previously. I haven't been thoroughly through the thread so i'm not sure on all the issues people have been having lately and how frustrating google has been. (Here's hoping I don't get to experience some of them.)

I'm with ANZ. (Been checking my secure bank mail as I thought I read somewhere about getting sent mail RE the payment to google.)



Well I have just started all over again to see if that helps at all.  Setup a new gmail address new wallet with a direct debit card from ASB.  Same Youshop address.  Ordered another 8GB nexus.

I did the whole process using Tunnel Bear so the only thing that will Wiff of NZ will be my Credit Card

Lets see how this one goes.  Surprised

All my previous orders have been cancelled after the two day mark.

Would be keen to hear if anyone else has managed to do this in the last couple of weeks


How'd you go? I got the cancellation email this evening. Gutted! Haha.

Currently waiting on attempt #2.. Will probably get the email tomorrow night.

104 posts

Master Geek


  Reply # 801937 18-Apr-2013 22:18
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ritzlal:
northover:
Badboy2303: I haven't ordered previously. I haven't been thoroughly through the thread so i'm not sure on all the issues people have been having lately and how frustrating google has been. (Here's hoping I don't get to experience some of them.)

I'm with ANZ. (Been checking my secure bank mail as I thought I read somewhere about getting sent mail RE the payment to google.)



Well I have just started all over again to see if that helps at all.  Setup a new gmail address new wallet with a direct debit card from ASB.  Same Youshop address.  Ordered another 8GB nexus.

I did the whole process using Tunnel Bear so the only thing that will Wiff of NZ will be my Credit Card

Lets see how this one goes.  Surprised

All my previous orders have been cancelled after the two day mark.

Would be keen to hear if anyone else has managed to do this in the last couple of weeks


How'd you go? I got the cancellation email this evening. Gutted! Haha.


Nothing as yet but no deduction from account either....still hanging in there Undecided

104 posts

Master Geek


  Reply # 802283 19-Apr-2013 13:49
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ritzlal:
northover:
Badboy2303: I haven't ordered previously. I haven't been thoroughly through the thread so i'm not sure on all the issues people have been having lately and how frustrating google has been. (Here's hoping I don't get to experience some of them.)

I'm with ANZ. (Been checking my secure bank mail as I thought I read somewhere about getting sent mail RE the payment to google.)



Well I have just started all over again to see if that helps at all.  Setup a new gmail address new wallet with a direct debit card from ASB.  Same Youshop address.  Ordered another 8GB nexus.

I did the whole process using Tunnel Bear so the only thing that will Wiff of NZ will be my Credit Card

Lets see how this one goes.  Surprised

All my previous orders have been cancelled after the two day mark.

Would be keen to hear if anyone else has managed to do this in the last couple of weeks


How'd you go? I got the cancellation email this evening. Gutted! Haha.


Still 'Pending' ........... Not sprung yet Wink

115 posts

Master Geek
+1 received by user: 5


  Reply # 802285 19-Apr-2013 13:52
Send private message

northover:
ritzlal:
northover:
Badboy2303: I haven't ordered previously. I haven't been thoroughly through the thread so i'm not sure on all the issues people have been having lately and how frustrating google has been. (Here's hoping I don't get to experience some of them.)

I'm with ANZ. (Been checking my secure bank mail as I thought I read somewhere about getting sent mail RE the payment to google.)



Well I have just started all over again to see if that helps at all.  Setup a new gmail address new wallet with a direct debit card from ASB.  Same Youshop address.  Ordered another 8GB nexus.

I did the whole process using Tunnel Bear so the only thing that will Wiff of NZ will be my Credit Card

Lets see how this one goes.  Surprised

All my previous orders have been cancelled after the two day mark.

Would be keen to hear if anyone else has managed to do this in the last couple of weeks


How'd you go? I got the cancellation email this evening. Gutted! Haha.


Still 'Pending' ........... Not sprung yet Wink

Same here.. I got my cancelled notification after 7pm the other night, so i'm anticipating it around then :p
Come on google... Just say yes :d

257 posts

Ultimate Geek
+1 received by user: 6


  Reply # 802322 19-Apr-2013 15:07
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NzBeagle:
ritzlal:
northover:
ritzlal: Hmmm. Same problem. Tried ordering but order got cancelled the next day. Strange considering I ordered my Nexus 4 the same way and have not changed anything since I successfully ordered previously. Ordered using ASB credit card (details have been updated with my YouShop address). Any ideas?


Ritzlal you sound exactly the same as me with ASB etc.  I have now tried to order and have reestablished the same Youshop address and removed and replaced the same CC on Wallet but no joy at all. Has been cancelled 6 or 7 times now (you think I would learn).

To me it points to a change in what Google are doing to verify the CC details.  Most frustrating.

I too am keen to find a solution.......ANYONE?


Haha 6-7 times :) you're very patient! I tried twice and got frustrated. Told a friend I'd get him the 8GB Nexus for $400NZD or less but I haven't been able to deliver for him!

I wonder if they are checking the name on the credit card and the name in Google Wallet since my name in Google Wallet is "NZ***** Firstname Lastname" which is according to YouShop (matched YouShop address to Google Wallet). Something has changed but I just can't figure out what!


You can remove your YouShop ID from the name line, as long as you still include it on another address line. Probably better as you say they will likely match the CC Name with the top line of the address?

Ive had mine for a month now. 





104 posts

Master Geek


  Reply # 802363 19-Apr-2013 16:17
Send private message

Badboy2303:
northover:
ritzlal:
northover:
Badboy2303: I haven't ordered previously. I haven't been thoroughly through the thread so i'm not sure on all the issues people have been having lately and how frustrating google has been. (Here's hoping I don't get to experience some of them.)

I'm with ANZ. (Been checking my secure bank mail as I thought I read somewhere about getting sent mail RE the payment to google.)



Well I have just started all over again to see if that helps at all.  Setup a new gmail address new wallet with a direct debit card from ASB.  Same Youshop address.  Ordered another 8GB nexus.

I did the whole process using Tunnel Bear so the only thing that will Wiff of NZ will be my Credit Card

Lets see how this one goes.  Surprised

All my previous orders have been cancelled after the two day mark.

Would be keen to hear if anyone else has managed to do this in the last couple of weeks


How'd you go? I got the cancellation email this evening. Gutted! Haha.


Still 'Pending' ........... Not sprung yet Wink

Same here.. I got my cancelled notification after 7pm the other night, so i'm anticipating it around then :p
Come on google... Just say yes :d


Baahh!  Cancelled.  Same as usual

 Unfortunately, we were unable to verify some of the order details for the following order. As a result the order has been cancelled.

You may resubmit this order by visiting Google Inc. again. To help us verify the order details, we recommend that your billing and shipping addresses match what is on file with your bank, and that the phone number listed in your Wallet account is one where you can be reached by our specialists. 

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